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227725

registered interest
date	17/03/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Pensions: Advisory Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, whether staff recruited to provide (a) face-to-face and (b) telephone guidance through the Government's Pension Wise scheme will have any specific training on scams and mis-selling.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	227762
answer	answer is ministerial correction date of answer 23/03/2015 answer text <p>All guidance specialists working for Pension Wise will receive high quality and rigorous training, whether they are delivering guidance face to face or over the phone. They will be required to pass a certificated test to demonstrate they have the necessary technical knowledge and guidance skills to deliver the guidance. The training programme is designed in accordance with FCA standards, and will be accredited by the Chartered Insurance Institute, a well-respected professional standards body in the financial services industry.</p><p> </p><p> </p><p> </p><p>One of the aims of guidance service is to promote consumer awareness of scams and practical tips on, for example, how to check whether a firm is regulated on the FCA’s register.</p><p> </p><p> </p><p> </p><p>HM Treasury’s delivery partners, TPAS and Citizens Advice, Citizens Advice Scotland and Citizens Advice Northern Ireland are currently recruiting guidance specialists. Recruitment strategies and the placement of guidance specialists are the responsibility of individual delivery partners.</p><p> </p><p> </p><p> </p><p>On 9 March, Citizens Advice England and Wales, Citizens Advice Scotland and Citizens Advice Northern Ireland published the names of the bureaux that will be delivering Pension Wise. 50 bureaux in England and Wales, 35 in Scotland and 19 in Northern Ireland will act as the main delivery centres for the service. These bureaux will be delivering appointments at hundreds of locations across the UK with the aim of providing good geographic coverage and ensuring the service is accessible across the UK.</p><p> </p><p> </p><p> </p> answering member constituency South Northamptonshire answering member printed Andrea Leadsom grouped question UIN 227763 227848 question first answered 23/03/2015 16:45:42 answering member 4117 label Biography information for Andrea Leadsom
tabling member	4031 label Biography information for Rachel Reeves

227726

registered interest
date	17/03/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Pensions: Advisory Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many trained staff delivering (a) face-to-face and (b) telephone guidance through the Government's Pension Wise scheme will be based in (i) England, (ii) Wales and (iii) Scotland.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	227763
answer	answer is ministerial correction date of answer 23/03/2015 answer text <p>All guidance specialists working for Pension Wise will receive high quality and rigorous training, whether they are delivering guidance face to face or over the phone. They will be required to pass a certificated test to demonstrate they have the necessary technical knowledge and guidance skills to deliver the guidance. The training programme is designed in accordance with FCA standards, and will be accredited by the Chartered Insurance Institute, a well-respected professional standards body in the financial services industry.</p><p> </p><p> </p><p> </p><p>One of the aims of guidance service is to promote consumer awareness of scams and practical tips on, for example, how to check whether a firm is regulated on the FCA’s register.</p><p> </p><p> </p><p> </p><p>HM Treasury’s delivery partners, TPAS and Citizens Advice, Citizens Advice Scotland and Citizens Advice Northern Ireland are currently recruiting guidance specialists. Recruitment strategies and the placement of guidance specialists are the responsibility of individual delivery partners.</p><p> </p><p> </p><p> </p><p>On 9 March, Citizens Advice England and Wales, Citizens Advice Scotland and Citizens Advice Northern Ireland published the names of the bureaux that will be delivering Pension Wise. 50 bureaux in England and Wales, 35 in Scotland and 19 in Northern Ireland will act as the main delivery centres for the service. These bureaux will be delivering appointments at hundreds of locations across the UK with the aim of providing good geographic coverage and ensuring the service is accessible across the UK.</p><p> </p><p> </p><p> </p> answering member constituency South Northamptonshire answering member printed Andrea Leadsom grouped question UIN 227762 227848 question first answered 23/03/2015 16:45:42 answering member 4117 label Biography information for Andrea Leadsom
tabling member	4031 label Biography information for Rachel Reeves

227960

registered interest
date	17/03/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Pensions: Advisory Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many staff have been recruited to provide (a) face-to-face and (b) telephone guidance through the Government's Pension Wise scheme.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	227848
answer	answer is ministerial correction date of answer 23/03/2015 answer text <p>All guidance specialists working for Pension Wise will receive high quality and rigorous training, whether they are delivering guidance face to face or over the phone. They will be required to pass a certificated test to demonstrate they have the necessary technical knowledge and guidance skills to deliver the guidance. The training programme is designed in accordance with FCA standards, and will be accredited by the Chartered Insurance Institute, a well-respected professional standards body in the financial services industry.</p><p> </p><p> </p><p> </p><p>One of the aims of guidance service is to promote consumer awareness of scams and practical tips on, for example, how to check whether a firm is regulated on the FCA’s register.</p><p> </p><p> </p><p> </p><p>HM Treasury’s delivery partners, TPAS and Citizens Advice, Citizens Advice Scotland and Citizens Advice Northern Ireland are currently recruiting guidance specialists. Recruitment strategies and the placement of guidance specialists are the responsibility of individual delivery partners.</p><p> </p><p> </p><p> </p><p>On 9 March, Citizens Advice England and Wales, Citizens Advice Scotland and Citizens Advice Northern Ireland published the names of the bureaux that will be delivering Pension Wise. 50 bureaux in England and Wales, 35 in Scotland and 19 in Northern Ireland will act as the main delivery centres for the service. These bureaux will be delivering appointments at hundreds of locations across the UK with the aim of providing good geographic coverage and ensuring the service is accessible across the UK.</p><p> </p><p> </p><p> </p> answering member constituency South Northamptonshire answering member printed Andrea Leadsom grouped question UIN 227762 227763 question first answered 23/03/2015 16:45:42 answering member 4117 label Biography information for Andrea Leadsom
tabling member	4031 label Biography information for Rachel Reeves