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<p>A requirement of the tender process for the primary care support (PCS) services
contract awarded to Capita in 2015 was that potential suppliers had to submit a pre-qualification
questionnaire demonstrating their technical and professional abilities as well as
past performance in delivering contracts. Capita provided 15 certificates of past
performance as part of their PCS tender in 2014, only five of which were ‘self-certified’.
Where Capita ‘self-certified’, they provided an explanation of why they were unable
to obtain a certificate.</p>
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