answer text |
<p>We have interpreted this query as being about transport services for elderly people
who are attending routine hospital appointments.</p><p> </p><p>Non-emergency patient
transport services (PTS) are available for patients that meet certain criteria, including
but not limited to those who are elderly and satisfy one or more of the criteria outlined
in the document Eligibility Criteria for Patient Transport Services.</p><p> </p><p>A
patient’s eligibility for PTS should be determined either by a healthcare professional
or by non-clinically qualified staff who are both clinically supervised and/or working
within locally agreed protocols or guidelines, and employed by the National Health
Service or working under contract for the NHS.</p>
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