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<p>Decisions on entitlement to benefit are made by the Department’s Decision Makers,
informed by assessments undertaken by assessment providers.</p><p> </p><p>Assessments
are carried out by qualified health professionals, who receive thorough training and
regular checks on the quality of their work. Anyone falling below the required standards
faces having their contract terminated.</p><p> </p><p>All Health Professionals are
subject to on-going audit by our assessment providers to ensure that they deliver
high quality assessments. The Department also undertakes independent audit to ensure
that the advice provided to the Department’s decision makers is of suitable quality,
fully explained and justified. Appeals Presenting Officers who attend tribunals on
behalf of the Department also provide feedback to assessment providers.</p><p> </p>
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