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<table><tbody><tr><td><p><strong> Rounded</strong></p></td><td><p><strong>2019/20</strong></p></td><td><p><strong>2020/21</strong></p></td><td><p><strong>2021/22</strong></p></td><td><p><strong>2022/23</strong></p></td><td><p><strong>2023/24</strong></p></td></tr><tr><td><p>The
number of CA cases identified through the VEP system</p></td><td><p>91,000</p></td><td><p>73,000</p></td><td><p>96,000</p></td><td><p>107,000</p></td><td><p>67,000</p></td></tr><tr><td><p>The
number of cases reviewed by CA</p></td><td><p>35,000</p></td><td><p>38,000</p></td><td><p>46,000</p></td><td><p>50,000</p></td><td><p>35,000</p></td></tr></tbody></table><p><strong>
</strong></p><p>Overpayments are recoverable from the Carer where there is evidence
that the Carer failed to timeously inform the Department of changes in circumstances.
The annual benefit uprating letter issued highlights the need to report changes such
and changes in earnings. The Department also uses data from HMRC to indicate where
the customer may have had a change in income and failed to inform us.</p><p> </p><p>The
Department also takes steps to avoid large scale overpayments that are not recoverable.
This includes managing workloads at appropriate levels so changes in circumstance
are processed timeously.</p><p><strong> </strong></p><p><strong>Caveats</strong></p><ul><li>Numbers
are rounded to the nearest 1,000.</li><li>The above data has been sourced from internal
DWP management information, which is intended only to help the Department to manage
its business. It is not intended for publication and has not been subject to the same
quality assurance checks applied to our published official statistics.</li><li>Data
for October, November, and December 2023 is not held.</li></ul>
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