Linked Data API

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answering body	Department for Work and Pensions
uin	188876
hansard heading	Universal Credit: Telephone Services

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1002761

registered interest

date

06/11/2018

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Universal Credit: Telephone Services

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, what estimate her Department has made of the number of case managers working on universal credit who are seconded to the national telephony team for each shift; and if she will make a statement.

tabling member constituency

Glasgow South West

tabling member printed

Chris Stephens

uin

188876

answer

is ministerial correction

date of answer

12/11/2018

answer text

<p>We currently have 400 colleagues assigned to Universal Credit national tier telephony. We retain the flexibility to adjust the number of colleagues working on some of the core functions within Universal Credit to accommodate fluctuations in demand and the number of colleagues deployed to National Tier telephony will vary month on month as required.</p>

answering member constituency

Reading West

answering member printed

Alok Sharma

question first answered

12/11/2018 18:02:05

answering member

4014

label	Biography information for Sir Alok Sharma

tabling member

4463

label	Biography information for Chris Stephens