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1145878

registered interest
date	25/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time taken was to process a mandatory reconsideration for personal independence payment in the last 12 months for which information is available.
tabling member constituency	Dunfermline and West Fife
tabling member printed	Douglas Chapman
uin	290833
answer	answer is ministerial correction date of answer 04/10/2019 answer text <p>Statistics on the median clearance times for Personal Independence Payment (PIP) Mandatory Reconsiderations (MR) are provided in Tables 7C-E of the “Personal Independence Payment: April 2013 to July 2019” publication, available here:</p><p> </p><p><a href="https://www.gov.uk/government/statistics/personal-independence-payment-april-2013-to-july-2019" target="_blank">https://www.gov.uk/government/statistics/personal-independence-payment-april-2013-to-july-2019</a></p><p> </p><p> </p><p>Information about the extremes of a distribution (e.g. the maximum clearance times) does potentially risk leading to the identification of the claimant. We would not release this information publicly. Therefore, we have presented information on the upper quartile of clearance times.</p><p> </p><p>For the 12 months from August 2018 to end of July 2019, for Great Britain the upper quartile was 68 calendar days, with a median of 49 days as published.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 290834 question first answered 04/10/2019 11:42:38 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4402 label Biography information for Douglas Chapman

1145879

registered interest
date	25/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the maximum time taken was to process a mandatory reconsideration for personal independence payment in the last 12 months for which information is available.
tabling member constituency	Dunfermline and West Fife
tabling member printed	Douglas Chapman
uin	290834
answer	answer is ministerial correction date of answer 04/10/2019 answer text <p>Statistics on the median clearance times for Personal Independence Payment (PIP) Mandatory Reconsiderations (MR) are provided in Tables 7C-E of the “Personal Independence Payment: April 2013 to July 2019” publication, available here:</p><p> </p><p><a href="https://www.gov.uk/government/statistics/personal-independence-payment-april-2013-to-july-2019" target="_blank">https://www.gov.uk/government/statistics/personal-independence-payment-april-2013-to-july-2019</a></p><p> </p><p> </p><p>Information about the extremes of a distribution (e.g. the maximum clearance times) does potentially risk leading to the identification of the claimant. We would not release this information publicly. Therefore, we have presented information on the upper quartile of clearance times.</p><p> </p><p>For the 12 months from August 2018 to end of July 2019, for Great Britain the upper quartile was 68 calendar days, with a median of 49 days as published.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 290833 question first answered 04/10/2019 11:42:38 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4402 label Biography information for Douglas Chapman

1145880

registered interest
date	25/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that personal independence payment rejection letters are empathetic.
tabling member constituency	Dunfermline and West Fife
tabling member printed	Douglas Chapman
uin	290835
answer	answer is ministerial correction date of answer 01/10/2019 answer text <p>The Department for Work and Pensions is committed to delivering a good claimant experience throughout the decision making process. Case Managers in DWP are all aware of the need to explain their decisions in a clear and empathetic way. We are considering how the explanation section (“My decision” section) of Personal Independence Payment decision letters can be improved.</p><p /><p><strong> </strong></p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 01/10/2019 15:56:07 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4402 label Biography information for Douglas Chapman

1144974

registered interest
date	05/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that personal independence payment rejection letters are empathetic.
tabling member constituency	Dunfermline and West Fife
tabling member printed	Douglas Chapman
uin	287574
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 09/09/2019 16:13:56 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4402 label Biography information for Douglas Chapman

1144831

registered interest
date	04/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time taken was to process a mandatory reconsideration for personal independence payment in the last 12 months for which information is available.
tabling member constituency	Dunfermline and West Fife
tabling member printed	Douglas Chapman
uin	286793
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 09/09/2019 16:16:40 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4402 label Biography information for Douglas Chapman

1144832

registered interest
date	04/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the maximum time taken was to process a mandatory reconsideration for personal independence payment in the last 12 months for which information is available.
tabling member constituency	Dunfermline and West Fife
tabling member printed	Douglas Chapman
uin	286794
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 09/09/2019 16:14:43 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4402 label Biography information for Douglas Chapman