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62757

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many staff in his Department have been asked to assist G4S in the delivery of the new Child Maintenance Options scheme to date; how many more staff G4S estimates will be needed to administer this contract when peak levels of applications are reached; and how much in staffing costs his Department is liable to pay as a result.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201330
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p> </p><p> </p><p>The Child Maintenance Options service is not a new service and was introduced in 2008. It offers information and support to help separating and separated parents make an informed choice about their child maintenance arrangement. It is not a child maintenance scheme.</p><p> </p><p>The Department has in place planned and agreed business continuity arrangements with its supplier. This includes utilising the Department's staff to take some calls where volumes exceed contracted levels. Over the past nine months the Department has used anything from 5 to 20 people for periods ranging from minutes to hours.</p><p> </p><p>The child maintenance reform programme includes ending liabilities on Child Support Agency cases in the 1993 and 2003 schemes over the next three years and it is too early to accurately predict when peak call volumes into Child Maintenance Options will be reached. Child Maintenance Options calculates resource requirements based on forecast volumes provided by the Department on a rolling three month basis. The number of staff Child Maintenance Options employs will increase in line with these forecasts over the next three years before returning to more normal levels when the reforms have completed. The associated costs are reflected in the contract.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 14:54:37 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62758

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reasons the G4S contract to provide the Child Maintenance Options programme was underestimated; for what reasons staff in his Department were assisting G4S with its work on this programme; and if he will consider transferring G4S staff under TUPE regulations to his Department.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201329
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>Call forecasting volumes used as part of a re-tendering exercise for delivery of the Child Maintenance Options service were based on historic call volume data. From November 2013, Child Maintenance Options became the mandatory gateway for all new applicants to the statutory scheme, which led to an incremental increase in demand.</p><p>This, among other recent changes, added an increased level of uncertainty into forecasting call volumes, in anticipation of which the Department has in place planned and agreed business continuity arrangements with the supplier. This includes the use of colleagues from the Department in order to take some calls where volumes exceed contracted levels.</p><p> </p><p>This service was introduced in 2008 and has never been delivered in-house, and there are no plans to do so. Therefore, the transferring of staff under TUPE regulations is not applicable.<br></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 15:11:56 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62760

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will estimate the cost of (a) the tender and bid process for the Child Maintenance Options contract, (b) his Department assisting G4S to fulfil the contract, (c) his Department's in-house option for continued delivery before it was contracted out and (d) bringing the work back in-house should the G4S contract be terminated early.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201328
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p> </p><p> </p><p>The Child Maintenance Options service was introduced in July 2008 to provide information and support to help separating parents make an informed choice about their child maintenance arrangement. As with all previous tender and bid processes for this work, the cost of the tender is within the Department's budget.</p><p> </p><p>The most recent Child Maintenance Options contract is available to view at: <a href="https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true" target="_blank">https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true</a> However, to identify specific costs associated with this contract would incur a disproportionate cost.</p><p> </p><p>The Department did not assist G4S to fulfil the contract. It is part of planned business continuity arrangements to use colleagues from the Department in order to take some calls where volumes exceed contracted levels.</p><p> </p><p>Since the service was introduced in 2008 it has always been contracted out. There are no plans to bring the service in-house, and to calculate the cost of doing so would be to provide new information at disproportionate cost.</p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 14:36:03 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62762

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much the Government will receive from deductions of charges and from charges for enforcement action in child maintenance cases under the Child Maintenance Options contract; and what profit will be made by G4S in running this contract.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201326
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The Child Maintenance Options service offers information and support to help separating and separated parents make an informed choice about their child maintenance arrangement. The service has operated under contract to the Department since 2008, most recently by G4S.</p><p> </p><p>Once client charges are introduced they will be applied by the Department only once a client is within, or applies to, the 2012 Scheme run by the Child Maintenance Service, which is part of the Department for Work and Pensions. Charging does not in any way form part of the Child Maintenance Options contract.</p><p> </p><p>Details of the Child Maintenance Options contract can be viewed at: <a href="https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true" target="_blank">https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true</a></p><p> </p><p>The level of profit that a supplier makes through a commercial contract cannot be disclosed as this action would be prejudicial to the supplier's commercial interests.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 14:19:50 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62778

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much the Government expects to receive from (a) the 20 per cent deduction from the child maintenance payment of the paying parent and (b) the four per cent deduction of total payment of support to the child from the receiving parent.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201368
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>Paragraph 106 of the CSA Case Closure, Introducing CMS Fees, Supporting Family Based Arrangements Impact Assessment gives an estimate of the total income by year raised through the parent with care fee and the non-resident parent fee. This Impact Assessment, published on 22 November 2013, is available at</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/259694/cm-case-closure-and-charges-regs-ia-final.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/259694/cm-case-closure-and-charges-regs-ia-final.pdf</a></p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 15:54:09 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62779

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will place in the Library and publish the tender and bid for the Child Maintenance Options contract.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201320
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>Contract documents for the Child Maintenance Options Contract are published on the Contracts Finder website. These documents include the Contract itself, the requirements issued to bidders, and the successful bidder's response. Contracts Finder is a publicly accessible website where contract documents are published in order to meet government transparency commitments. The specific link to this Contract is: <a href="https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true" target="_blank">https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true </a></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 13:30:30 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell