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63987

registered interest
date	25/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many Child Support Agency cases there are in each revised order of case closure; and when the estimated closure time is for each grouping.
tabling member constituency	Airdrie and Shotts
tabling member printed	Pamela Nash
uin	202303
answer	answer is ministerial correction date of answer 01/07/2014 answer text <p /> <p /> <p>The table below shows an estimate of when the 800,000 Child Support Agency cases with an ongoing child maintenance liability will close.</p><p><strong> </strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Segment and Description</strong></p></td><td><p><strong>Volume</strong></p></td><td><p><strong>Start</strong></p></td><td><p><strong>End</strong></p></td></tr><tr><td><p>Segment 1 - No child maintenance is liable for payment</p></td><td><p>156,000</p></td><td><p>January 2015</p></td><td><p>February 2016</p></td></tr><tr><td><p>Segment 2 - Paying parent is currently not paying maintenance</p></td><td><p>89,000</p></td><td><p>August 2015</p></td><td><p>June 2016</p></td></tr><tr><td><p>Segment 3 - Cases that are currently being managed outside of the two legacy systems</p></td><td><p>46,000</p></td><td><p>November 2015</p></td><td><p>March 2016</p></td></tr><tr><td><p>Segment 4 - Remaining legacy cases with no enforcement action</p></td><td><p>380,000</p></td><td><p>November 2015</p></td><td><p>September 2017</p></td></tr><tr><td><p>Segment 5 - Enforcement action is under way</p></td><td><p>129,000</p></td><td><p>July 2017</p></td><td><p>May 2018</p></td></tr></tbody></table><p><strong> </strong></p><p> </p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 01/07/2014 14:31:39 answering member 220 label Biography information for Steve Webb
tabling member	3909 label Biography information for Pamela Nash

64089

registered interest
date	25/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people in Preston are in arrears to the Child Support Agency.
tabling member constituency	Preston
tabling member printed	Mark Hendrick
uin	202490
answer	answer is ministerial correction date of answer 30/06/2014 answer text <p /> <p /> <p>Information on the number of people in Preston in arrears could not be provided without exceeding the disproportionate cost limit. This is because we would need to check individual cases as a parent can have more than one case.<em> </em></p><p> </p><p>As of March 2014, there were 3,190<sup>1</sup> Child Support Agency cases in arrears in the Local Authority of Preston.</p><p> </p><p>Notes:</p><p>1. Figure rounded to the nearest 10.</p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 30/06/2014 15:18:00 answering member 220 label Biography information for Steve Webb
tabling member	473 label Biography information for Sir Mark Hendrick

63440

registered interest
date	23/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether hours of care during overnight stays and holidays are included in calculations of payments to recipients of child support.
tabling member constituency	East Renfrewshire
tabling member printed	Mr Jim Murphy
uin	201837
answer	answer is ministerial correction date of answer 26/06/2014 answer text <p>Where the Child Support Agency or Child Maintenance Service work out how much maintenance should be paid, a reduction can apply where parents share the care of a child.</p><p> </p><p>For a reduction in the amount of child maintenance to be considered, a paying parent must provide overnight care for the child in the case for at least 52 nights per year. Overnight care can take place on a weekly basis, or in blocks of nights/weeks.</p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 26/06/2014 14:17:50 answering member 220 label Biography information for Steve Webb
tabling member	595 label Biography information for Mr Jim Murphy

63442

registered interest
date	23/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, when he expects his Department to have closed all outstanding Child Support Agency cases.
tabling member constituency	Airdrie and Shotts
tabling member printed	Pamela Nash
uin	201808
answer	answer is ministerial correction date of answer 26/06/2014 answer text <p /> <p /> <p>The process of closing Child Support Agency cases begins in 2014 and the current planning assumption is that it will take around three years to complete.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 26/06/2014 15:15:04 answering member 220 label Biography information for Steve Webb
tabling member	3909 label Biography information for Pamela Nash

62757

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many staff in his Department have been asked to assist G4S in the delivery of the new Child Maintenance Options scheme to date; how many more staff G4S estimates will be needed to administer this contract when peak levels of applications are reached; and how much in staffing costs his Department is liable to pay as a result.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201330
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p> </p><p> </p><p>The Child Maintenance Options service is not a new service and was introduced in 2008. It offers information and support to help separating and separated parents make an informed choice about their child maintenance arrangement. It is not a child maintenance scheme.</p><p> </p><p>The Department has in place planned and agreed business continuity arrangements with its supplier. This includes utilising the Department's staff to take some calls where volumes exceed contracted levels. Over the past nine months the Department has used anything from 5 to 20 people for periods ranging from minutes to hours.</p><p> </p><p>The child maintenance reform programme includes ending liabilities on Child Support Agency cases in the 1993 and 2003 schemes over the next three years and it is too early to accurately predict when peak call volumes into Child Maintenance Options will be reached. Child Maintenance Options calculates resource requirements based on forecast volumes provided by the Department on a rolling three month basis. The number of staff Child Maintenance Options employs will increase in line with these forecasts over the next three years before returning to more normal levels when the reforms have completed. The associated costs are reflected in the contract.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 14:54:37 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62758

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reasons the G4S contract to provide the Child Maintenance Options programme was underestimated; for what reasons staff in his Department were assisting G4S with its work on this programme; and if he will consider transferring G4S staff under TUPE regulations to his Department.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201329
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>Call forecasting volumes used as part of a re-tendering exercise for delivery of the Child Maintenance Options service were based on historic call volume data. From November 2013, Child Maintenance Options became the mandatory gateway for all new applicants to the statutory scheme, which led to an incremental increase in demand.</p><p>This, among other recent changes, added an increased level of uncertainty into forecasting call volumes, in anticipation of which the Department has in place planned and agreed business continuity arrangements with the supplier. This includes the use of colleagues from the Department in order to take some calls where volumes exceed contracted levels.</p><p> </p><p>This service was introduced in 2008 and has never been delivered in-house, and there are no plans to do so. Therefore, the transferring of staff under TUPE regulations is not applicable.<br></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 15:11:56 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62760

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will estimate the cost of (a) the tender and bid process for the Child Maintenance Options contract, (b) his Department assisting G4S to fulfil the contract, (c) his Department's in-house option for continued delivery before it was contracted out and (d) bringing the work back in-house should the G4S contract be terminated early.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201328
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p> </p><p> </p><p>The Child Maintenance Options service was introduced in July 2008 to provide information and support to help separating parents make an informed choice about their child maintenance arrangement. As with all previous tender and bid processes for this work, the cost of the tender is within the Department's budget.</p><p> </p><p>The most recent Child Maintenance Options contract is available to view at: <a href="https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true" target="_blank">https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true</a> However, to identify specific costs associated with this contract would incur a disproportionate cost.</p><p> </p><p>The Department did not assist G4S to fulfil the contract. It is part of planned business continuity arrangements to use colleagues from the Department in order to take some calls where volumes exceed contracted levels.</p><p> </p><p>Since the service was introduced in 2008 it has always been contracted out. There are no plans to bring the service in-house, and to calculate the cost of doing so would be to provide new information at disproportionate cost.</p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 14:36:03 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62762

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much the Government will receive from deductions of charges and from charges for enforcement action in child maintenance cases under the Child Maintenance Options contract; and what profit will be made by G4S in running this contract.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	201326
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The Child Maintenance Options service offers information and support to help separating and separated parents make an informed choice about their child maintenance arrangement. The service has operated under contract to the Department since 2008, most recently by G4S.</p><p> </p><p>Once client charges are introduced they will be applied by the Department only once a client is within, or applies to, the 2012 Scheme run by the Child Maintenance Service, which is part of the Department for Work and Pensions. Charging does not in any way form part of the Child Maintenance Options contract.</p><p> </p><p>Details of the Child Maintenance Options contract can be viewed at: <a href="https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true" target="_blank">https://online.contractsfinder.businesslink.gov.uk/Common/View%20Notice.aspx?site=1000&amp;lang=en&amp;noticeid=1072427&amp;fs=true</a></p><p> </p><p>The level of profit that a supplier makes through a commercial contract cannot be disclosed as this action would be prejudicial to the supplier's commercial interests.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 14:19:50 answering member 220 label Biography information for Steve Webb
tabling member	178 label Biography information for John McDonnell

62764

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many calls the Child Maintenance Options Service received in each month in the last year.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	201285
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The number of successful inbound calls received by the Child Maintenance Options Service in each month of the last year is available in the table below.</p><p><strong> </strong></p><p><strong> </strong></p><table><tbody><tr><td><p>Month</p></td><td><p>Number of calls received by the Child Maintenance Options Service</p></td></tr><tr><td><p>May-13</p></td><td><p>7,845</p></td></tr><tr><td><p>Jun-13</p></td><td><p>8,915</p></td></tr><tr><td><p>Jul-13</p></td><td><p>10,360 <sup>1</sup></p></td></tr><tr><td><p>Aug-13</p></td><td><p>11,990</p></td></tr><tr><td><p>Sep-13</p></td><td><p>13,835</p></td></tr><tr><td><p>Oct-13</p></td><td><p>14,835</p></td></tr><tr><td><p>Nov-13</p></td><td><p>21,375 <sup>2</sup></p></td></tr><tr><td><p>Dec-13</p></td><td><p>22,760</p></td></tr><tr><td><p>Jan-14</p></td><td><p>26,515</p></td></tr><tr><td><p>Feb-14</p></td><td><p>25,875</p></td></tr><tr><td><p>Mar-14</p></td><td><p>26,865</p></td></tr><tr><td><p>Apr-14</p></td><td><p>24,565</p></td></tr></tbody></table><p> </p><p>Notes:</p><p>- Data Sourced from CMO Monthly MI Service Pack</p><p>- Data rounded to nearest 5</p><p><sup>1 </sup>Child Maintenance Options started providing a ‘soft gateway' to the 2012 statutory child maintenance scheme, offering parents applying to the 2012 Scheme the opportunity to explore the full range of options before making an application, including considering making their own arrangements.</p><p><sup>2 </sup>Child Maintenance Options became the automatic ‘gateway' to the statutory 2012 child maintenance scheme, ensuring all parents who wish to access the 2012 Scheme are making a fully informed decision and have considered making their own arrangements first.</p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 13:20:48 answering member 220 label Biography information for Steve Webb
tabling member	4120 label Biography information for Kate Green

62766

registered interest
date	18/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, in how many Child Support Agency cases there are (a) non-resident parents with a nil liability at present but at least one child of qualifying age and (b) non-resident parents with a zero assessment because a case has been cancelled or withdrawn or there are no children of qualifying age remaining on the case in (i) Scotland, (ii) England, (iii) Wales and (iv) Northern Ireland.
tabling member constituency	Airdrie and Shotts
tabling member printed	Pamela Nash
uin	201264
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The Child Support Agency (CSA) administers the 1993 and 2003 Statutory Child Maintenance Schemes in Great Britain.</p><p><strong> </strong></p><p>Of the total CSA Caseload, the number of cases in which the non-resident parent has either a nil liability at present but at least one child of qualifying age (No Current Liability) or a zero assessment because a case has been cancelled or withdrawn or there are no children of qualifying age remaining on the case (No Ongoing Liability) is shown in the table below, as at March 2014:</p><p> </p><table><tbody><tr><td><p><strong> </strong></p></td><td><p><strong>(a) No Current Liability</strong></p><p><strong> </strong></p></td><td><p><strong>(b) No Ongoing Liability</strong></p><p><strong> </strong></p></td></tr><tr><td><p><strong>Scotland</strong></p></td><td><p>32,200</p></td><td><p>88,200</p></td></tr><tr><td><p><strong>England</strong></p></td><td><p>287,300</p></td><td><p>822,100</p></td></tr><tr><td><p><strong>Wales</strong></p></td><td><p>22,200</p></td><td><p>61,000</p></td></tr><tr><td><p><strong>Northern Ireland<sup>1</sup></strong></p></td><td><p>900</p></td><td><p>1,900</p></td></tr><tr><td><p><strong>Other<sup>2</sup></strong></p></td><td><p>1,200</p></td><td><p>186,400</p></td></tr><tr><td><p><strong>Overall</strong></p></td><td><p>343,800</p></td><td><p>1,159,500</p></td></tr></tbody></table><p> </p><p><strong> </strong></p><p>Notes:</p><ol start="1" type="1"><li>Northern Ireland cases include cases managed by the CSA in Great Britain where the Parent with Care lives in Northern Ireland. This does not include cases managed by the Northern Ireland Child Maintenance Enforcement Division (CMED).</li><li>Cases included in the ‘Other' category are cases where either the Parent with Care has moved abroad, or where the area of the Parent with Care is Unknown.</li><li>Figures rounded to the nearest 100. Breakdowns may not sum to overall figures due to rounding.</li><li>Figures are broken down from the No Liability cases published on page 58 of the <a href="https://www.gov.uk/government/publications/child-support-agency-quarterly-summary-statistics-march-2014" target="_blank">Child Support Agency Quarterly Summary of Statistics</a>.</li></ol><p><strong> </strong></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/06/2014 15:49:17 answering member 220 label Biography information for Steve Webb
tabling member	3909 label Biography information for Pamela Nash