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<p>A Managed Payment to Landlords (MPTL) is an Alternate Payment Arrangement (APA)
that minimises the risk of claimants failing to pay their rent by paying an amount
equivalent to the housing cost of their Universal Credit directly to their landlord,
on the claimant’s behalf.</p><p>The decision to move a claimant on to managed payments
can occur at the outset of the claim or when a claimant has accrued rent arrears -
at two months or in some cases following one month due to ‘persistent underpayment’
of their rent. However, an APA can be requested at any point during the Universal
Credit claim, as a claimant’s circumstances may change. A MPTL can be requested by
the claimant, their representative or their landlord and will be considered on a case
by case basis.</p><p>Requests for MPTLs are dealt with as a priority. The processing
time of these requests is also regularly monitored. Landlords who are given access
to the Landlord Portal are also given Trusted Partner status which allows them to
make recommendations on whether an MPTL should be put in place. All APA recommendations
from Trusted Partners will be implemented in good faith by DWP.</p>
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