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1052175

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Private Rented Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time was for her Department to provide an outcome to complaints from PRS landlords about universal credit full service tenants in the most recent 12-month for which figures are available.
tabling member constituency	Nottingham North
tabling member printed	Alex Norris
uin	215231
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>The Department does not measure timings as described in the question (average time between receiving a complaint and providing an outcome) and to determine this request, we would need to examine each individual case, which would incur disproportionate costs.</p><p> </p><p>Complaints received from Private Rental Sector Landlords about Universal Credit full service are handled in line with the overall Departmental complaints process published on Gov.uk and aim to be resolved / responded to within 15 working days.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 05/02/2019 10:50:27 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4641 label Biography information for Alex Norris

1052176

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Private Rented Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, in the last year, what is the average time taken for the Independent Case Examiner to provide an outcome to escalated complaints from PRS landlords about universal credit full service tenants.
tabling member constituency	Nottingham North
tabling member printed	Alex Norris
uin	215232
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>During 2018, the average time taken by the Independent Case Examiner’s (ICE) Office to conclude investigations into complaints from landlords concerning Universal Credit tenants was 29 weeks, from the point at which the investigation commenced. For reporting purposes the ICE Office do not distinguish between full and live service Universal Credit claimants.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 05/02/2019 14:34:30 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4641 label Biography information for Alex Norris

1052192

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the timeframe for the completion of the roll-out of universal credit.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	215115
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>I refer the hon. Member to my answer to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-12-19/203793/" target="_blank">203793</a>, on 7 January 2019.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 05/02/2019 12:49:34 answering member 4014 label Biography information for Lord Sharma
tabling member	1409 label Biography information for Mr Gregory Campbell

1052193

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Industrial Health and Safety: Farms
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps have been taken by the Health and Safety Executive to promote its guidance on safety on farms.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	215116
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>The Health and Safety Executive (HSE) has responsibility for the regulation of health and safety standards on Great Britain’s (GB) farms. All of HSE’s guidance on farm safety is available free of charge via the HSE website (<a href="http://www.hse.gov.uk/agriculture/index.htm" target="_blank">http://www.hse.gov.uk/agriculture/index.htm</a>). Selected pieces of guidance, with links to the website, are shared widely via partner organisations such as the National Farmers Unions and the members of GB’s Farm Safety Partnerships, are given direct to farmers at HSE’s agricultural compliance events and are subject to wide publicity through a social media campaign linked to HSE’s current farm inspection activity.</p><p><strong> </strong></p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 05/02/2019 17:18:28 answering member 4071 label Biography information for Sarah Newton
tabling member	1409 label Biography information for Mr Gregory Campbell

1052195

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance: Multiple Sclerosis
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people with multiple sclerosis in receipt of employment support allowance are in the (a) support and (b) work-related activity group.
tabling member constituency	Newcastle upon Tyne North
tabling member printed	Catherine McKinnell
uin	215189
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton grouped question UIN 215191 question first answered 05/02/2019 17:21:47 answering member 4071 label Biography information for Sarah Newton
tabling member	4125 label Biography information for Catherine McKinnell

1052196

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Multiple Sclerosis
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of people with multiple sclerosis have lost the severe disability payment as a result of natural migration to universal credit.
tabling member constituency	Newcastle upon Tyne North
tabling member printed	Catherine McKinnell
uin	215190
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>Statistics on specific medical conditions are not currently available.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 05/02/2019 17:25:21 answering member 4071 label Biography information for Sarah Newton
tabling member	4125 label Biography information for Catherine McKinnell

1052255

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether the expected response time from the Child Maintenance Service to enquiry from an hon. Member of 15 working days includes the quality assurance process.
tabling member constituency	Lanark and Hamilton East
tabling member printed	Angela Crawley
uin	215250
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>When responding to members of parliament, as part of the DWP’s complaint process, we always aim to make a full response within 15 days. This is a target on which the department is measured and includes the response being quality assured. Where a full response cannot be made with in 15 days, we have agreed to contact the MP or the customer to let them know and to arrange / agree a date when the full response will be made. Again, any agreed date will include the response being quality assured. The 15 day timescale and the above process, is applicable to all departments of DWP and forms part of the tiered complaints process.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 05/02/2019 15:30:34 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4469 label Biography information for Angela Crawley

1052256

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Private Rented Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what plans her Department has to reduce the time taken to respond to complaints from PRS landlords with universal credit full service tenants.
tabling member constituency	Nottingham North
tabling member printed	Alex Norris
uin	215251
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>Complaints received from Private Rental Sector Landlords about Universal Credit full service are handled in line with the overall Departmental complaints process, published on Gov.uk and aim for the majority to be resolved / responded to within 15 working days.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 05/02/2019 14:24:45 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4641 label Biography information for Alex Norris

1052257

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the timescale allocated by the Child Maintenance Service to the Quality Assurance team is for finalising and issuing responses to hon. Members.
tabling member constituency	Lanark and Hamilton East
tabling member printed	Angela Crawley
uin	215252
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>The complaints process is not prescriptive as to when Quality Assurance should be completed. However all responses are quality assured during the 15 day timescale for response.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 05/02/2019 14:59:25 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4469 label Biography information for Angela Crawley

1052270

registered interest
date	31/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Multiple Sclerosis
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of people with multiple sclerosis are in receipt of (a) income-related employment support allowance and (b) severe disability premium.
tabling member constituency	Newcastle upon Tyne North
tabling member printed	Catherine McKinnell
uin	215191
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton grouped question UIN 215189 question first answered 05/02/2019 17:21:47 answering member 4071 label Biography information for Sarah Newton
tabling member	4125 label Biography information for Catherine McKinnell