Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed grouped question UIN question first answered answering member label attachment file name title
tabling member	label

Search

751689

registered interest
date	13/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Self-employed: Income
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average weekly income was for self-employed people in real terms in (a) the UK and (b) Wales in each year for which figures are available.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	4962
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>Table 1 (attached): estimated median weekly earnings from self-employment (£) and total weekly income from all sources (£) of all self-employed individuals in the United Kingdom and in Wales from 2002/03 to 2015/16. All monetary amounts are in 2015/16 prices.</p><p><strong> </strong></p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 18/07/2017 16:20:29 answering member 3969 label Biography information for Damian Hinds attachment 1 file name Estimated median weekly earnings from self-employment.docx title Estimated median weekly earnings
tabling member	534 label Biography information for Chris Ruane

751846

registered interest
date	13/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many universal credit claims have been affected by errors resulting from the real-time information system.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	4800
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>The Real Time Information (RTI) system ensures that we get Universal Credit claims right by providing us with accurate and timely details of earnings and occupational pension payments from Her Majesty’s Revenue and Customs’. The HMRC database holding the PAYE data reported in real time (RTI) receives the data from employers, holds it and passes on relevant data for Universal Credit claimants to DWP.</p><p> </p><p>The system is working well with over 99% of individual employment records now being reported in real time. We don’t collect data on the number of claims affected by errors resulting from the real-time information system. However, only a small proportion of the 1% of remaining cases are referred to HMRC to clarify those earnings with the employer</p><p> </p><p>DWP work closely with HMRC to investigate any risks associated with RTI data, and jointly deal with disputes arising when claimants query their reported earnings. As DWP receives copies of the data submitted by employers the risk of data corruption within HMRC is regarded as minimal. However, DWP and HMRC continually monitor the data and no significant problems have been identified.</p><p> </p><p>A number of processes are in place to deal with inaccurate data from employers. DWP and HMRC analysts monitor the RTI data received, looking for trends, patterns and causes. Both Departments then work together with employers and partners such as software developers and payroll bureaux to improve the quality of the data. This work supplements the BACS payment validation process.</p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 4801 question first answered 18/07/2017 16:27:18 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead

751847

registered interest
date	13/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the reliability of real-time information for the purposes of calculating universal credit entitlement.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	4801
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>The Real Time Information (RTI) system ensures that we get Universal Credit claims right by providing us with accurate and timely details of earnings and occupational pension payments from Her Majesty’s Revenue and Customs’. The HMRC database holding the PAYE data reported in real time (RTI) receives the data from employers, holds it and passes on relevant data for Universal Credit claimants to DWP.</p><p> </p><p>The system is working well with over 99% of individual employment records now being reported in real time. We don’t collect data on the number of claims affected by errors resulting from the real-time information system. However, only a small proportion of the 1% of remaining cases are referred to HMRC to clarify those earnings with the employer</p><p> </p><p>DWP work closely with HMRC to investigate any risks associated with RTI data, and jointly deal with disputes arising when claimants query their reported earnings. As DWP receives copies of the data submitted by employers the risk of data corruption within HMRC is regarded as minimal. However, DWP and HMRC continually monitor the data and no significant problems have been identified.</p><p> </p><p>A number of processes are in place to deal with inaccurate data from employers. DWP and HMRC analysts monitor the RTI data received, looking for trends, patterns and causes. Both Departments then work together with employers and partners such as software developers and payroll bureaux to improve the quality of the data. This work supplements the BACS payment validation process.</p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 4800 question first answered 18/07/2017 16:27:18 answering member 3969 label Biography information for Damian Hinds
tabling member	478 label Biography information for Lord Field of Birkenhead

750319

registered interest
date	10/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the average length of telephone calls it receives from universal credit claimants in areas where the universal credit full digital service is being rolled out.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	3864
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>At June 2017, the average duration of telephone calls to the Universal Credit Digital (Full Service) telephone line was 5 minutes and 53 seconds.</p><p> </p><p><strong>Notes</strong>: Please note that the data supplied is derived from unpublished management information which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p><p> </p><p><strong>Source: BT</strong> - Operational Management Information System (OPMIS)</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 18/07/2017 16:25:28 answering member 3969 label Biography information for Damian Hinds
tabling member	4400 label Biography information for Margaret Greenwood

750334

registered interest
date	10/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the (a) longest and (b) mean waiting times to his Department's (i) universal credit helpline and (ii) 0345 phone lines.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	3847
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>The range of average speed of answer to the Universal Credit Live Service, Universal Credit Digital (Full Service) and 0345 telephone lines (excluding Universal Credit) are shown in the table below. Mean average waiting times are not recorded.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Range Shortest</p></td><td><p>Range Longest</p></td></tr><tr><td><p>Universal Credit - Live Service</p></td><td><p>2 minutes 28 seconds<br> (July 2016)</p></td><td><p>4 minutes 24 seconds<br> (January 2017)</p></td></tr><tr><td><p>Universal Credit Digital (Full Service)</p></td><td><p>1 minute 38 seconds<br> (April 2017)</p></td><td><p>13 minutes 18 seconds<br> (November 2016)</p></td></tr><tr><td><p>All other 0345 Lines (excluding Universal Credit)</p></td><td><p>2 minutes 24 seconds<br> (January 2017)</p></td><td><p>4 minutes 3 seconds<br> (September 2016)</p></td></tr></tbody></table><p> </p><p> </p><p><strong>Notes</strong>: Please note that the data supplied is derived from unpublished management information which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution. Performance variation should be viewed in the context of a wide range of operational impacts occurring; this includes caller demand, system stability, changes to process and adviser capacity.</p><p> </p><p><strong>Source: BT</strong> - Operational Management Information System (OPMIS)</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 18/07/2017 16:32:18 answering member 3969 label Biography information for Damian Hinds
tabling member	4400 label Biography information for Margaret Greenwood

750340

registered interest
date	10/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average length of time was for calls to (a) the universal credit helpline and (b) his Department's 0345 phone lines in each of the last 12 months.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	4085
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>The average length of calls to the Universal Credit Live Service and Digital (Full Service) telephone lines, along with the Departments 0345 lines in each of the last 12 months are shown in the tables below.</p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>Universal Credit Live Service</p></td><td><p>Universal Credit Digital (Full Service)</p></td><td><p>All other 0345 Lines (excluding Universal Credit)</p></td></tr><tr><td><p>Jul-16</p></td><td><p>07:13</p></td><td><p>05:48</p></td><td><p>04:36</p></td></tr><tr><td><p>Aug-16</p></td><td><p>07:28</p></td><td><p>06:00</p></td><td><p>04:42</p></td></tr><tr><td><p>Sep-16</p></td><td><p>06:39</p></td><td><p>06:32</p></td><td><p>04:42</p></td></tr><tr><td><p>Oct-16</p></td><td><p>07:23</p></td><td><p>06:27</p></td><td><p>04:46</p></td></tr><tr><td><p>Nov-16</p></td><td><p>07:34</p></td><td><p>06:03</p></td><td><p>04:41</p></td></tr><tr><td><p>Dec-16</p></td><td><p>07:36</p></td><td><p>06:09</p></td><td><p>04:45</p></td></tr><tr><td><p>Jan-17</p></td><td><p>07:28</p></td><td><p>06:38</p></td><td><p>04:49</p></td></tr><tr><td><p>Feb-17</p></td><td><p>07:40</p></td><td><p>06:59</p></td><td><p>04:54</p></td></tr><tr><td><p>Mar-17</p></td><td><p>07:28</p></td><td><p>06:58</p></td><td><p>04:55</p></td></tr><tr><td><p>Apr-17</p></td><td><p>07:36</p></td><td><p>07:02</p></td><td><p>04:58</p></td></tr><tr><td><p>May-17</p></td><td><p>07:35</p></td><td><p>06:08</p></td><td><p>05:00</p></td></tr><tr><td><p>Jun-17</p></td><td><p>07:33</p></td><td><p>05:53</p></td><td><p>not available</p></td></tr></tbody></table><p> </p><p><strong>Notes</strong>: Please note that the data supplied is derived from unpublished management information which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution. Intra-month performance variation should be viewed in the context of a wide range of operational impacts occurring throughout the year, e.g. caller demand, system stability, changes to process, Adviser capacity etc.</p><p> </p><p><strong>Source: BT</strong> - Operational Management Information System (OPMIS)</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 18/07/2017 16:36:28 answering member 3969 label Biography information for Damian Hinds
tabling member	4400 label Biography information for Margaret Greenwood

750352

registered interest
date	10/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what comparative assessment his Department has made of the (a) number of telephone calls it receives from universal credit claimants and (b) level of assistance with telephone enquiries needed by claimants in (i) areas where the universal credit full digital service is being rolled out and (ii) other areas.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	3960
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>The number of telephone calls from customers in Universal Credit Full Service areas varies from day to day, and will continue to increase as we roll out further. Internal management information captured at the point of call indicates that just over 1% of callers require assistance in getting and staying online.</p><p> </p><p><strong>Notes</strong>: Please note that the data supplied is derived from unpublished management information which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 18/07/2017 16:13:26 answering member 3969 label Biography information for Damian Hinds
tabling member	4400 label Biography information for Margaret Greenwood

747963

registered interest
date	04/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	Her Majesty's Government what estimate they have made of the cost of introducing a double lock on Pension Credit uprating from 2018–19 onwards, uprating pensions by the highest of the consumer price index or earnings inflation, (1) over the course of this Parliament, (2) over the next 10 years, and (3) up to 2050.
tabling member printed	Baroness Altmann
uin	HL417
answer	answer is ministerial correction date of answer 18/07/2017 answer text <p>No estimate of the cost of introducing a double lock on Pension Credit uprating has been made. The legislative requirement is that the standard minimum guarantee in Pension Credit should increase at least in line with earnings.</p> answering member printed Baroness Buscombe question first answered 18/07/2017 16:24:54 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4533 label Biography information for Baroness Altmann