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1566369

registered interest
date	12/01/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 11 January 2023 to Question 117740 on Personal Independence Payment: Medical Examinations, what proportion of Personal Independence Payment assessments carried out by (a) Atos and (b) Capita were audited by his Department in each year since 2018.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	122187
answer	answer is ministerial correction date of answer 17/01/2023 answer text <p>The proportion of Personal Independence Payment assessments carried out by (a) Independent Assessment Services (IAS)/Atos and (b) Capita that were audited by the department in each year since 2018, is shown in the table below:</p><p><strong> </strong></p><table><tbody><tr><td><p><strong>(a) IAS (ATOS)</strong></p></td><td><p><strong>2018</strong></p></td><td><p><strong>2019</strong></p></td><td><p><strong>2020</strong></p></td><td><p><strong>2021</strong></p></td><td><p><strong>2022</strong></p></td></tr><tr><td><p><strong>Percentage Audited (%)</strong></p></td><td><p>1.6</p></td><td><p>1.7</p></td><td><p>2.0</p></td><td><p>1.9</p></td><td><p>1.6</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>(b) Capita</strong></p></td><td><p><strong>2018</strong></p></td><td><p><strong>2019</strong></p></td><td><p><strong>2020</strong></p></td><td><p><strong>2021</strong></p></td><td><p><strong>2022</strong></p></td></tr><tr><td><p><strong>Percentage Audited (%)</strong></p></td><td><p>2.6</p></td><td><p>2.6</p></td><td><p>3.0</p></td><td><p>3.0</p></td><td><p>2.4</p></td></tr></tbody></table><p> </p><p><strong>Please note</strong></p><p> </p><ul><li>The number of audited assessments is shown as a proportion of completed assessments carried out by the assessment providers.</li><li>The proportion shown for the year 2022 only includes data from January 2022 to November 2022, as the data for December 2022 is not yet available.</li><li>Although the proportions being audited between IAS and Capita are different, the sample sizes used are designed to ensure the results give the same level of accuracy and margin of error across each provider contractual area.</li><li>The above data regarding completed assessments is derived from contractual management information produced by the assessment providers.</li><li>The above data regarding number of assessments audited is derived from contractual management information produced by the Independent Audit Team.</li><li>The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication standards.</li></ul> answering member constituency Corby answering member printed Tom Pursglove question first answered 17/01/2023 14:33:42 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1566370

registered interest
date	12/01/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 January 2023 to Question 117740 on Personal Independence Payment: Medical Examinations, if she will publish a breakdown of the audit assessment grades given to (a) Atos and (b) Capita for Personal Independent Payments assessments in each year since 2018.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	122188
answer	answer is ministerial correction date of answer 17/01/2023 answer text <p>Referring to our previous answer to PQ88966, we currently have no plans to publish audit results for Independent Assessment Services (IAS)/Atos and Capita. This includes publishing a breakdown of audit assessment grades given for Personal Independence Payment (PIP) assessments.</p><p> </p><p>Provider performance is measured across a range of service level agreements (SLAs) setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience. When requested in Parliamentary Questions and Freedom of Information requests, we do publish all the relevant data available. The monthly quality audit performance against the SLA target for IAS and Capita for the period January 2014 to April 2022 has already been published as part of the answer to PQ26035.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 17/01/2023 14:50:40 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1564678

registered interest
date	06/01/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 December 2022 to Question 110773 on Social Security Benefits: Appeals, how many appeals were determined by the First Tier Tribunal; and how many determinations upheld his Department’s decision.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	117738
answer	answer is ministerial correction date of answer 12/01/2023 answer text <p>Of the 175 RRT cases lodged under the appeals process quoted in PQ110773, 42 were determined by the First tier Tribunal. Of these, 19 upheld the department’s decision either partially (2) or fully (17).</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 12/01/2023 15:25:01 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1564679

registered interest
date	06/01/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 December 2022 to Question 110773 on Social Security Benefits: Appeals, if he will make an assessment of the causes of the rates of revision of decisions on Mandatory Reconsideration.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	117739
answer	answer is ministerial correction date of answer 16/01/2023 answer text <p>The department is committed to making the right decision as early as possible in the claims process. At mandatory reconsideration, decisions are reviewed, with the existing evidence considered together with any new evidence provided by the claimant. Decisions will be changed if the evidence supports this.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 16/01/2023 16:31:22 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1564680

registered interest
date	06/01/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of Personal Independence Payment assessments carried out by (a) Atos and (b) Capita were found to have been of an unacceptable standard in (i) 2019-20, (ii) 2020-21 and (iii) 2021-22.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	117740
answer	answer is ministerial correction date of answer 11/01/2023 answer text <p>The proportion of Personal Independence Payment assessments carried out by Atos and Capita, that were found to have been of an unacceptable standard, are shown below:</p><p><strong> </strong></p><table><tbody><tr><td><p><strong>(a) ATOS</strong></p></td><td><p>(i) Apr-19 - Mar-20</p></td><td><p>(ii) Apr-20 - Mar-21</p></td><td><p>(iii) Apr-21 - Mar-22</p></td></tr><tr><td><p>U grades Percentage (%)</p></td><td><p>3.8%</p></td><td><p>3.3%</p></td><td><p>3.1%</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p><strong>(b) Capita</strong></p></td><td><p>(i) Apr-19 - Mar-20</p></td><td><p>(ii) Apr-20 - Mar-21</p></td><td><p>(iii) Apr-21 - Mar-22</p></td></tr><tr><td><p>U grades Percentage (%)</p></td><td><p>4.0%</p></td><td><p>3.2%</p></td><td><p>3.1%</p></td></tr></tbody></table><p> </p><p><strong>Please Note:</strong></p><p> </p><ul><li>U grades shown are as a proportion of audited assessments carried out by Independent Audit on behalf of the Department for Work and Pensions;</li><li>Only audited assessments are included in the data for this response;</li><li>The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication standards.</li></ul> answering member constituency Corby answering member printed Tom Pursglove question first answered 11/01/2023 14:57:06 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1551759

registered interest
date	14/12/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 October 2022 to Question 63290 on Social Security Benefits: Appeals, how many appeals have been lodged following a decision made under the Risk Review Process; and what proportion of those appeals have (a) lapsed and (b) been overturned by the tribunal as of 14 December 2022.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	110773
answer	answer is ministerial correction date of answer 20/12/2022 answer text <p>From 21 January 2022, when we started collating figures, there have been 175 appeals lodged under the Risk Review Process.</p><p> </p><p>Of those that have reached an outcome, there are 24 (13.7%) that have lapsed and 23 (13.1%) that have been overturned by the tribunal.</p><p> </p><p> </p> answering member constituency Corby answering member printed Tom Pursglove question first answered 20/12/2022 11:33:23 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1551760

registered interest
date	14/12/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 October 2022 to Question 63289 on Social Security Benefits: Appeals, how many mandatory reconsiderations have been requested following a decision made under the Risk Review Process; and of those how many have (a) been completed and (b) resulted in a change of decision.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	110774
answer	answer is ministerial correction date of answer 19/12/2022 answer text <p>Since 4th July 2022, when collation of mandatory reconsideration figures commenced under the Risk Review process, there have been 499 mandatory reconsiderations.</p><p> </p><p>346 of which have been completed to outcome, with 2 resulting in a change of decision, which includes 1 being partially revised and 1 being fully revised.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 19/12/2022 16:14:00 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1542986

registered interest
date	16/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 7 November 2022 to Question 80819, how many times his Department visited assessment centres to help audit the performance of providers in each year from 2015 to 2022.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	88965
answer	answer is ministerial correction date of answer 21/11/2022 answer text <p>The information requested is not available. We have a stringent performance management regime which includes Department for Work and Pensions (DWP) performance managers attending assessment centres; however, data for such visits is not retained.</p><p> </p><p>Provider performance is measured across a range of service level agreements setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience.</p><p> </p><p>Independent Audit is one of the department’s tools to measure quality for performance management purposes. It is a self-contained team comprising of experienced health professional assessors who review a sample of assessment reports on a monthly basis to determine their quality. This helps ensure that assessment reports are fit for purpose, clinically justified, and provide sufficient information for the department to make a reasonable decision on entitlement to benefit. It is not an audit of the assessment provider as a whole.</p><p> </p><p> </p> answering member constituency Corby answering member printed Tom Pursglove question first answered 21/11/2022 17:08:36 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1542987

registered interest
date	16/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 7 November 2022 to Question 80819 on Social Security Benefits: Medical Examinations, if he will publish the results of the last audit of Health Assessors; Capita and Independent Assessment Services.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	88966
answer	answer is ministerial correction date of answer 21/11/2022 answer text <p>We currently have no plans to publish the last audit results for Capita and Independent Assessment Services (IAS).</p><p>Referring to our previous answer to PQ80819, audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the health professional. It is not an audit of the assessment provider.</p><p>Provider performance is measured across a range of service level agreements (SLA) setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience.</p><p>The monthly quality audit performance against the SLA target for Capita and IAS has already been published for January 2014 to April 2022 as part of the answer to <a href="https://questions-statements.parliament.uk/written-questions/detail/2022-06-27/26035" target="_blank">PQ26035</a>.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 21/11/2022 17:04:25 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1540024

registered interest
date	07/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many presenting officers attended tribunals on behalf of her Department in each month from January 2013 to October 2022.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	80815
answer	answer is ministerial correction date of answer 14/11/2022 answer text <p>Analysis of unpublished data held by the Department for Work and Pensions provides data on the number of tribunals where Presenting Officers (PO) attended. This data only covers Employment Support Allowance (ESA) and Personal Independence Payment (PIP) tribunals. To provide information across all other DWP administered benefits or for PIP and ESA prior to April 2016 would incur disproportionate cost.</p><p> </p><p>This data is unpublished. It should be used with caution, and it may be subject to future revision.</p><p> </p><p><strong>Tribunals attended by Presenting Officers, by month from April 2016 – June 2022</strong></p><table><tbody><tr><td><p><strong> </strong></p></td><td colspan="2"><p><strong>Number of PO attendances </strong></p></td></tr><tr><td><p><strong>Hearing Date </strong></p></td><td><p><strong>PIP</strong></p></td><td><p><strong>ESA</strong></p></td></tr><tr><td><p>Apr-16</p></td><td><p>530</p></td><td><p>130</p></td></tr><tr><td><p>May-16</p></td><td><p>510</p></td><td><p>160</p></td></tr><tr><td><p>Jun-16</p></td><td><p>550</p></td><td><p>150</p></td></tr><tr><td><p>Jul-16</p></td><td><p>620</p></td><td><p>130</p></td></tr><tr><td><p>Aug-16</p></td><td><p>770</p></td><td><p>150</p></td></tr><tr><td><p>Sep-16</p></td><td><p>670</p></td><td><p>140</p></td></tr><tr><td><p>Oct-16</p></td><td><p>690</p></td><td><p>110</p></td></tr><tr><td><p>Nov-16</p></td><td><p>830</p></td><td><p>150</p></td></tr><tr><td><p>Dec-16</p></td><td><p>570</p></td><td><p>140</p></td></tr><tr><td><p>Jan-17</p></td><td><p>620</p></td><td><p>150</p></td></tr><tr><td><p>Feb-17</p></td><td><p>600</p></td><td><p>180</p></td></tr><tr><td><p>Mar-17</p></td><td><p>990</p></td><td><p>290</p></td></tr><tr><td><p>Apr-17</p></td><td><p>1,140</p></td><td><p>410</p></td></tr><tr><td><p>May-17</p></td><td><p>1,900</p></td><td><p>1,280</p></td></tr><tr><td><p>Jun-17</p></td><td><p>2,100</p></td><td><p>1,820</p></td></tr><tr><td><p>Jul-17</p></td><td><p>2,060</p></td><td><p>2,160</p></td></tr><tr><td><p>Aug-17</p></td><td><p>2,040</p></td><td><p>2,120</p></td></tr><tr><td><p>Sep-17</p></td><td><p>2,130</p></td><td><p>1,950</p></td></tr><tr><td><p>Oct-17</p></td><td><p>2,230</p></td><td><p>2,110</p></td></tr><tr><td><p>Nov-17</p></td><td><p>2,380</p></td><td><p>2,470</p></td></tr><tr><td><p>Dec-17</p></td><td><p>1,610</p></td><td><p>1,650</p></td></tr><tr><td><p>Jan-18</p></td><td><p>2,440</p></td><td><p>2,440</p></td></tr><tr><td><p>Feb-18</p></td><td><p>2,010</p></td><td><p>2,240</p></td></tr><tr><td><p>Mar-18</p></td><td><p>1,940</p></td><td><p>1,870</p></td></tr><tr><td><p>Apr-18</p></td><td><p>1,880</p></td><td><p>1,670</p></td></tr><tr><td><p>May-18</p></td><td><p>2,000</p></td><td><p>1,820</p></td></tr><tr><td><p>Jun-18</p></td><td><p>1,640</p></td><td><p>1,870</p></td></tr><tr><td><p>Jul-18</p></td><td><p>1,600</p></td><td><p>1,540</p></td></tr><tr><td><p>Aug-18</p></td><td><p>1,290</p></td><td><p>1,180</p></td></tr><tr><td><p>Sep-18</p></td><td><p>1,000</p></td><td><p>1,230</p></td></tr><tr><td><p>Oct-18</p></td><td><p>1,180</p></td><td><p>1,230</p></td></tr><tr><td><p>Nov-18</p></td><td><p>1,090</p></td><td><p>1,330</p></td></tr><tr><td><p>Dec-18</p></td><td><p>680</p></td><td><p>850</p></td></tr><tr><td><p>Jan-19</p></td><td><p>1,420</p></td><td><p>1,110</p></td></tr><tr><td><p>Feb-19</p></td><td><p>1,360</p></td><td><p>850</p></td></tr><tr><td><p>Mar-19</p></td><td><p>1,500</p></td><td><p>1,260</p></td></tr><tr><td><p>Apr-19</p></td><td><p>1,360</p></td><td><p>1,160</p></td></tr><tr><td><p>May-19</p></td><td><p>1,500</p></td><td><p>1,200</p></td></tr><tr><td><p>Jun-19</p></td><td><p>1,330</p></td><td><p>950</p></td></tr><tr><td><p>Jul-19</p></td><td><p>1,670</p></td><td><p>1,050</p></td></tr><tr><td><p>Aug-19</p></td><td><p>1,580</p></td><td><p>800</p></td></tr><tr><td><p>Sep-19</p></td><td><p>1,350</p></td><td><p>770</p></td></tr><tr><td><p>Oct-19</p></td><td><p>1,540</p></td><td><p>830</p></td></tr><tr><td><p>Nov-19</p></td><td><p>1,610</p></td><td><p>820</p></td></tr><tr><td><p>Dec-19</p></td><td><p>1,290</p></td><td><p>510</p></td></tr><tr><td><p>Jan-20</p></td><td><p>1,970</p></td><td><p>560</p></td></tr><tr><td><p>Feb-20</p></td><td><p>1,690</p></td><td><p>500</p></td></tr><tr><td><p>Mar-20</p></td><td><p>1,150</p></td><td><p>260</p></td></tr><tr><td><p>Apr-20</p></td><td><p>10</p></td><td><p>10</p></td></tr><tr><td><p>May-20</p></td><td><p>20</p></td><td><p>10</p></td></tr><tr><td><p>Jun-20</p></td><td><p>30</p></td><td><p>20</p></td></tr><tr><td><p>Jul-20</p></td><td><p>40</p></td><td><p>30</p></td></tr><tr><td><p>Aug-20</p></td><td><p>50</p></td><td><p>50</p></td></tr><tr><td><p>Sep-20</p></td><td><p>80</p></td><td><p>50</p></td></tr><tr><td><p>Oct-20</p></td><td><p>370</p></td><td><p>50</p></td></tr><tr><td><p>Nov-20</p></td><td><p>490</p></td><td><p>80</p></td></tr><tr><td><p>Dec-20</p></td><td><p>550</p></td><td><p>90</p></td></tr><tr><td><p>Jan-21</p></td><td><p>760</p></td><td><p>130</p></td></tr><tr><td><p>Feb-21</p></td><td><p>750</p></td><td><p>80</p></td></tr><tr><td><p>Mar-21</p></td><td><p>1,380</p></td><td><p>100</p></td></tr><tr><td><p>Apr-21</p></td><td><p>1,440</p></td><td><p>90</p></td></tr><tr><td><p>May-21</p></td><td><p>1,240</p></td><td><p>110</p></td></tr><tr><td><p>Jun-21</p></td><td><p>1,290</p></td><td><p>80</p></td></tr><tr><td><p>Jul-21</p></td><td><p>1,360</p></td><td><p>160</p></td></tr><tr><td><p>Aug-21</p></td><td><p>1,470</p></td><td><p>130</p></td></tr><tr><td><p>Sep-21</p></td><td><p>1,080</p></td><td><p>110</p></td></tr><tr><td><p>Oct-21</p></td><td><p>1,010</p></td><td><p>130</p></td></tr><tr><td><p>Nov-21</p></td><td><p>1,210</p></td><td><p>150</p></td></tr><tr><td><p>Dec-21</p></td><td><p>940</p></td><td><p>130</p></td></tr><tr><td><p>Jan-22</p></td><td><p>980</p></td><td><p>110</p></td></tr><tr><td><p>Feb-22</p></td><td><p>1,130</p></td><td><p>130</p></td></tr><tr><td><p>Mar-22</p></td><td><p>890</p></td><td><p>100</p></td></tr><tr><td><p>Apr-22</p></td><td><p>750</p></td><td><p>140</p></td></tr><tr><td><p>May-22</p></td><td><p>810</p></td><td><p>110</p></td></tr><tr><td><p>Jun-22</p></td><td><p>700</p></td><td><p>70</p></td></tr></tbody></table><p> </p><p><strong>Note: </strong></p><p>Appeals data is taken from the DWP computer system’s management information. Therefore, this appeal data may differ from that held by His Majesty’s Courts and Tribunals Service for various reasons, such as delays in data recording and other methodological differences in collating and preparing statistics.</p><p> </p><p>We have provided data up to June 2022, in line with published statistics.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 14/11/2022 14:40:29 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor