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174461

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, which train operators offer compensation to passengers travelling on services delayed by (a) 30 to 60 minutes and (b) 60 minutes or longer.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221209
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p><strong> </strong></p><p>The following Train Operating Companies (TOCs) provide 50% compensation of the fare paid for the journey to all passengers delayed between 30 minutes and 59 minutes 59 seconds, and 100% compensation for delays of 60 minutes or longer:</p><p>Southeastern, Southern, East Coast, London Midland, CrossCountry, East Midlands Trains, Govia Thameslink Railway, Abellio Greater Anglia, Chiltern Railways, Virgin Trains, c2c</p><p> </p><p>On the following TOCs, passengers with season tickets valid between 1 month and 1 year are compensated based on the previous year’s performance versus pre-defined trigger levels for Punctuality or Reliability and are not entitled to claim compensation for individual delays. Compensation is available to passengers with single, return and weekly season tickets as shown:</p><p>- Arriva Trains Wales, 20% for delays of 30 – 59 minutes, 100% for delays of 60 minutes or longer</p><p>- First Great Western: 100% for delays of 60 minutes or longer (High Speed services);</p><p>50% for delays of 60 minutes or longer on journeys of 60 minutes or more, and 50% for delays of 30 minutes or longer on journeys of less than 60 minutes (former First Great Western Link services);</p><p>50% for delays of 60 – 119 minutes, 100% for delays of 120 minutes or longer (former Wessex services),</p><p>- First TransPennine Express: 100% for delays of longer than 30 minutes</p><p>- Northern: 50% for delays of 60 minutes or longer</p><p>- South West Trains: 100% for delays of 60 minutes or longer except for Island Line where 100% for delays of longer than 30 minutes</p><p> </p><p>The proportion of total passengers eligible to claim compensation for delays of 30 to 60 minutes is not known, but given that compensation for delays from 30 minutes applies on the majority of TOCs, including many of the larger operators, it will be the majority.</p><p> </p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221207 question first answered 21/01/2015 11:41:54 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174463

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Woking
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many seats are available on trains from Woking to London Waterloo during morning weekday peak hours.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221211
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>There were 29,200 seats on services from Woking arriving at London Waterloo in the 3 hour morning peak (7-10am) on a typical weekday in autumn 2013, the most recent period that statistics are available for.</p> answering member constituency Devizes answering member printed Claire Perry question first answered 21/01/2015 11:49:40 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174466

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	South West Trains
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if his Department will require South West Trains to offer compensation to passengers delayed by more than 30 minutes whilst travelling on its trains.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221208
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>South West Trains current Passenger’s Charter will apply for the remainder of the current franchise. We are currently looking at the levels of compensation to be offered to passengers for the next contract.</p> answering member constituency Devizes answering member printed Claire Perry question first answered 21/01/2015 11:30:33 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174467

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	South West Main Line: Bridges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many bridges are located over the Wessex Route rail line between (a) Basingstoke and Woking and (b) Woking and London Waterloo; and how many of those bridges are less than 16 feet clear from the ground.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221205
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>The Department does not hold this information, which is an operational matter for Network Rail.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221206 question first answered 21/01/2015 11:26:12 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174468

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	South West Main Line: Tunnels
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many tunnels are located on the Wessex Route rail line between (a) Basingstoke and Woking and (b) Woking and London Waterloo; and how many of those tunnels are less than 16 feet in height.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221206
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>The Department does not hold this information, which is an operational matter for Network Rail.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221205 question first answered 21/01/2015 11:26:12 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174470

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what proportion of rail passengers are able to claim compensation for delays to rail journeys of 30 to 60 minutes.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221207
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p><strong> </strong></p><p>The following Train Operating Companies (TOCs) provide 50% compensation of the fare paid for the journey to all passengers delayed between 30 minutes and 59 minutes 59 seconds, and 100% compensation for delays of 60 minutes or longer:</p><p>Southeastern, Southern, East Coast, London Midland, CrossCountry, East Midlands Trains, Govia Thameslink Railway, Abellio Greater Anglia, Chiltern Railways, Virgin Trains, c2c</p><p> </p><p>On the following TOCs, passengers with season tickets valid between 1 month and 1 year are compensated based on the previous year’s performance versus pre-defined trigger levels for Punctuality or Reliability and are not entitled to claim compensation for individual delays. Compensation is available to passengers with single, return and weekly season tickets as shown:</p><p>- Arriva Trains Wales, 20% for delays of 30 – 59 minutes, 100% for delays of 60 minutes or longer</p><p>- First Great Western: 100% for delays of 60 minutes or longer (High Speed services);</p><p>50% for delays of 60 minutes or longer on journeys of 60 minutes or more, and 50% for delays of 30 minutes or longer on journeys of less than 60 minutes (former First Great Western Link services);</p><p>50% for delays of 60 – 119 minutes, 100% for delays of 120 minutes or longer (former Wessex services),</p><p>- First TransPennine Express: 100% for delays of longer than 30 minutes</p><p>- Northern: 50% for delays of 60 minutes or longer</p><p>- South West Trains: 100% for delays of 60 minutes or longer except for Island Line where 100% for delays of longer than 30 minutes</p><p> </p><p>The proportion of total passengers eligible to claim compensation for delays of 30 to 60 minutes is not known, but given that compensation for delays from 30 minutes applies on the majority of TOCs, including many of the larger operators, it will be the majority.</p><p> </p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221209 question first answered 21/01/2015 11:41:53 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

99932

registered interest
date	20/10/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Woking
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what plans he has to reduce overcrowding on trains from Woking to London Waterloo; and if he will make a statement.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	211108
answer	answer is ministerial correction date of answer 23/10/2014 answer text <p>On the 3 September 2014, the Government and Stagecoach South Western Trains (SSWT) announced a £210 million deal for a fleet of new trains to increase capacity on some of the UK’s busiest commuter routes.</p><p> </p><p> </p><p> </p><p>The order for 150 new train carriages will provide capacity for 24,000 additional peak-time passengers every day travelling into London Waterloo by May 2018.</p><p> </p><p> </p><p> </p><p>These new trains will be deployed on suburban routes and will allow a further cascade of rolling stock enabling SSWT to deliver two new peak mainline services from May 2018; one from Woking and one from Basingstoke.</p><p> </p><p> </p><p> </p><p>These carriages are in-addition to the 108 additional carriages secured in 2011/12, which have begun to arrive and are being used to lengthen suburban services trains from 8 to 10-cars.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry question first answered 23/10/2014 11:23:53 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

99933

registered interest
date	20/10/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Woking
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent estimate he has made of overcrowding on rail services from Woking to London Waterloo.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	211109
answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>The Department for Transport (DfT) holds information on the number of passengers on board services from Woking to London when they reach London, however information for individual routes is considered commercially confidential and so cannot be released. An exception to this are those services which appear in the ‘Top 10 overcrowded trains’ lists that are published, which regularly include services between Woking and London Waterloo, and I recently travelled on this route to experience the crowding on it.</p><p> </p><p>The Department does not hold information on crowding on services leaving Woking which do not go to London.</p><p> </p><p>DfT publishes statistics showing overall passenger numbers and crowding levels on the route into London Waterloo in the publication <em>Rail passenger numbers and crowding on weekdays in major cities in England and Wales: 2013</em>, which is available in the Libraries of the House and online at <a href="https://www.gov.uk/government/statistics/rail-passenger-numbers-and-crowding-on-weekdays-in-major-cities-in-england-and-wales-2013" target="_blank">https://www.gov.uk/government/statistics/rail-passenger-numbers-and-crowding-on-weekdays-in-major-cities-in-england-and-wales-2013</a>.</p><p> </p><p> </p><p> </p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 211073 question first answered 27/10/2014 14:08:03 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

99934

registered interest
date	20/10/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Sierra Leone
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what discussions he has had with charities and non-governmental organisations on the effects of removing the permit for direct flights from the UK to Sierra Leone.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	211107
answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>The Secretary of State for Transport has had no direct approaches either by any charities or non-government organisations on this matter. It is the role of the Department for International Development to work with such bodies. They are working with non-governmental organisations and wider partners to ensure responders to the ebola crisis are able to travel to and from Sierra Leone.</p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 27/10/2014 17:24:17 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4090 label Biography information for Mr Jonathan Lord

99935

registered interest
date	20/10/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Sierra Leone
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what reports he has received on the consequences of the decision to remove the permit for direct flights from the UK to Sierra Leone for humanitarian aid deliveries to Sierra Leone and West Africa.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	211106
answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>The Department for Transport continues to work with the Department for International Development regarding the current situation in West Africa. The airline that had proposed operating direct services, Gambia Bird Airlines, were invited to make representations to the Department for Transport and these are currently under consideration. I recently met the Sierra Leone Minister of Transport and Aviation, Hon. Leonard Balogun Koruma, and discussed this and other issues.</p><p> </p><p> </p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 27/10/2014 17:18:35 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4090 label Biography information for Mr Jonathan Lord