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174461

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, which train operators offer compensation to passengers travelling on services delayed by (a) 30 to 60 minutes and (b) 60 minutes or longer.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221209
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p><strong> </strong></p><p>The following Train Operating Companies (TOCs) provide 50% compensation of the fare paid for the journey to all passengers delayed between 30 minutes and 59 minutes 59 seconds, and 100% compensation for delays of 60 minutes or longer:</p><p>Southeastern, Southern, East Coast, London Midland, CrossCountry, East Midlands Trains, Govia Thameslink Railway, Abellio Greater Anglia, Chiltern Railways, Virgin Trains, c2c</p><p> </p><p>On the following TOCs, passengers with season tickets valid between 1 month and 1 year are compensated based on the previous year’s performance versus pre-defined trigger levels for Punctuality or Reliability and are not entitled to claim compensation for individual delays. Compensation is available to passengers with single, return and weekly season tickets as shown:</p><p>- Arriva Trains Wales, 20% for delays of 30 – 59 minutes, 100% for delays of 60 minutes or longer</p><p>- First Great Western: 100% for delays of 60 minutes or longer (High Speed services);</p><p>50% for delays of 60 minutes or longer on journeys of 60 minutes or more, and 50% for delays of 30 minutes or longer on journeys of less than 60 minutes (former First Great Western Link services);</p><p>50% for delays of 60 – 119 minutes, 100% for delays of 120 minutes or longer (former Wessex services),</p><p>- First TransPennine Express: 100% for delays of longer than 30 minutes</p><p>- Northern: 50% for delays of 60 minutes or longer</p><p>- South West Trains: 100% for delays of 60 minutes or longer except for Island Line where 100% for delays of longer than 30 minutes</p><p> </p><p>The proportion of total passengers eligible to claim compensation for delays of 30 to 60 minutes is not known, but given that compensation for delays from 30 minutes applies on the majority of TOCs, including many of the larger operators, it will be the majority.</p><p> </p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221207 question first answered 21/01/2015 11:41:54 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174462

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Woking
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what estimate he has made of likely passenger numbers on trains from Woking to London Waterloo in (a) 2019 to 2024 and (b) 2025 to 2043.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221210
answer	answer is ministerial correction date of answer 26/01/2015 answer text <p>We have not estimated likely passenger numbers on trains from Woking to London Waterloo during these periods. Recent studies (Wessex Route Study and the London &amp; South East Market Study) have estimated a 40% growth in the number of rail passengers travelling to central London during peak hours between 2011 to 2043.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry question first answered 26/01/2015 16:58:39 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174463

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Woking
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many seats are available on trains from Woking to London Waterloo during morning weekday peak hours.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221211
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>There were 29,200 seats on services from Woking arriving at London Waterloo in the 3 hour morning peak (7-10am) on a typical weekday in autumn 2013, the most recent period that statistics are available for.</p> answering member constituency Devizes answering member printed Claire Perry question first answered 21/01/2015 11:49:40 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174464

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Woking
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what estimate he has made of the average daily number of passengers using morning peak weekday rail services from Woking to London Waterloo.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221212
answer	answer is ministerial correction date of answer 26/01/2015 answer text <p>I refer my Hon Friend to my previous answer of 27 October 2014 [UIN 211109].</p><p> </p> answering member constituency Devizes answering member printed Claire Perry question first answered 26/01/2015 16:55:41 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174465

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	South West Trains
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how much was paid by Network Rail to South West Trains because of delays to train services of (a) 15 to 30, (b) 30 to 60 and (c) 60 minutes or more in each of the last three years.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221213
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>This information is not held by the Department. Payments for delays and unplanned disruption are contracted between the companies through Schedule 8 of the Track Access Agreement, governed by the Office of Rail Regulation.</p> answering member constituency Devizes answering member printed Claire Perry question first answered 21/01/2015 11:54:27 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174466

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	South West Trains
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if his Department will require South West Trains to offer compensation to passengers delayed by more than 30 minutes whilst travelling on its trains.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221208
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>South West Trains current Passenger’s Charter will apply for the remainder of the current franchise. We are currently looking at the levels of compensation to be offered to passengers for the next contract.</p> answering member constituency Devizes answering member printed Claire Perry question first answered 21/01/2015 11:30:33 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174467

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	South West Main Line: Bridges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many bridges are located over the Wessex Route rail line between (a) Basingstoke and Woking and (b) Woking and London Waterloo; and how many of those bridges are less than 16 feet clear from the ground.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221205
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>The Department does not hold this information, which is an operational matter for Network Rail.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221206 question first answered 21/01/2015 11:26:12 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174468

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	South West Main Line: Tunnels
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many tunnels are located on the Wessex Route rail line between (a) Basingstoke and Woking and (b) Woking and London Waterloo; and how many of those tunnels are less than 16 feet in height.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221206
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p>The Department does not hold this information, which is an operational matter for Network Rail.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221205 question first answered 21/01/2015 11:26:12 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174470

registered interest
date	19/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what proportion of rail passengers are able to claim compensation for delays to rail journeys of 30 to 60 minutes.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221207
answer	answer is ministerial correction date of answer 21/01/2015 answer text <p><strong> </strong></p><p>The following Train Operating Companies (TOCs) provide 50% compensation of the fare paid for the journey to all passengers delayed between 30 minutes and 59 minutes 59 seconds, and 100% compensation for delays of 60 minutes or longer:</p><p>Southeastern, Southern, East Coast, London Midland, CrossCountry, East Midlands Trains, Govia Thameslink Railway, Abellio Greater Anglia, Chiltern Railways, Virgin Trains, c2c</p><p> </p><p>On the following TOCs, passengers with season tickets valid between 1 month and 1 year are compensated based on the previous year’s performance versus pre-defined trigger levels for Punctuality or Reliability and are not entitled to claim compensation for individual delays. Compensation is available to passengers with single, return and weekly season tickets as shown:</p><p>- Arriva Trains Wales, 20% for delays of 30 – 59 minutes, 100% for delays of 60 minutes or longer</p><p>- First Great Western: 100% for delays of 60 minutes or longer (High Speed services);</p><p>50% for delays of 60 minutes or longer on journeys of 60 minutes or more, and 50% for delays of 30 minutes or longer on journeys of less than 60 minutes (former First Great Western Link services);</p><p>50% for delays of 60 – 119 minutes, 100% for delays of 120 minutes or longer (former Wessex services),</p><p>- First TransPennine Express: 100% for delays of longer than 30 minutes</p><p>- Northern: 50% for delays of 60 minutes or longer</p><p>- South West Trains: 100% for delays of 60 minutes or longer except for Island Line where 100% for delays of longer than 30 minutes</p><p> </p><p>The proportion of total passengers eligible to claim compensation for delays of 30 to 60 minutes is not known, but given that compensation for delays from 30 minutes applies on the majority of TOCs, including many of the larger operators, it will be the majority.</p><p> </p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221209 question first answered 21/01/2015 11:41:53 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord

174253

registered interest
date	16/01/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Woking
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many additional seats he expects will be made available on trains from Woking to London Waterloo in non-peak hours in each of the years from 2015 to 2018.
tabling member constituency	Woking
tabling member printed	Jonathan Lord
uin	221140
answer	answer is ministerial correction date of answer 22/01/2015 answer text <p>During 2015-2016 I expect nearly 2900 additional seats will be made available on trains from Woking to London Waterloo during peak hours. On top of this figure by the end of 2018 over 4200 additional seats will be provided.</p><p> </p><p>The provision of additional capacity during Off Peak periods is not specifically contracted, however just over 2600 additional seats will be provided during 2015-16. Off-peak services beyond 2017 have not been contracted in detail but there is likely to be an increase during the off peak period as well.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry grouped question UIN 221141 question first answered 22/01/2015 13:16:36 answering member 3974 label Biography information for Claire Perry
tabling member	4090 label Biography information for Mr Jonathan Lord