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388981
registered interest false more like this
date less than 2015-07-09more like thismore than 2015-07-09
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Railways: Compensation more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what information his Department holds on how much has been paid out by (a) Southern Rail and (b) all train operating companies to passengers for late running and cancellation compensation in each of the last five years. more like this
tabling member constituency East Worthing and Shoreham remove filter
tabling member printed
Tim Loughton more like this
uin 6383 more like this
answer
answer
is ministerial correction true more like this
date of answer remove maximum value filtermore like thismore than 2015-07-14
answer text <p>The Department holds the information as set out in the table attached. Not all operators are required to provide such figures.</p><p> </p> more like this
answering member constituency Devizes more like this
answering member printed Claire Perry more like this
question first answered
less than 2015-07-14T10:41:04.59Zmore like thismore than 2015-07-14T10:41:04.59Z
question first ministerially corrected
less than 2015-07-31T10:06:34.227Zmore like thismore than 2015-07-31T10:06:34.227Z
answering member
3974
label Biography information for Claire Perry more like this
attachment
1
file name 006383 - TOC compensation 09_10-14_15 figures.pdf more like this
title UIN 6383 - TOC Compensation 09_10-14_15 more like this
previous answer version
13907
answering member constituency Devizes more like this
answering member printed Claire Perry more like this
answering member
3974
label Biography information for Claire Perry more like this
attachment
1
file name 006383 - TOC compensation 2010-15.pdf more like this
title UIN 6383 - TOC Compensation 2010-2015 more like this
tabling member
114
label Biography information for Tim Loughton more like this
227948
registered interest false more like this
date less than 2015-03-17more like thismore than 2015-03-17
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Railways: Greater London more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what the level of punctuality was for Southern and Thameslink passenger rail services running into London in the last 12 months. more like this
tabling member constituency East Worthing and Shoreham remove filter
tabling member printed
Tim Loughton more like this
uin 227788 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-03-20more like thismore than 2015-03-20
answer text <p>The Public Performance Measure for Southern for the last 12 months has been 83.6% (up to 28 February 2015)</p><p> </p><p>Thameslink services were provided by First Capital Connect until 12 September 2014 and by Govia Thameslink Railway since 13 September 2014. The Public Performance Measure for Thameslink services for the last 12 months has been 85.1% (up to 28 February 2015).</p><p> </p><p>The Public Performance Measure for all operators is published online by the Office of Rail Regulation at <a href="http://dataportal.orr.gov.uk/browsereports/3" target="_blank">http://dataportal.orr.gov.uk/browsereports/3</a></p><p> </p><p> </p> more like this
answering member constituency Devizes more like this
answering member printed Claire Perry more like this
question first answered
less than 2015-03-20T12:17:12.477Zmore like thismore than 2015-03-20T12:17:12.477Z
answering member
3974
label Biography information for Claire Perry more like this
tabling member
114
label Biography information for Tim Loughton more like this
91561
registered interest false more like this
date less than 2014-09-10more like thismore than 2014-09-10
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Civil Aviation Authority more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, how many employees of the Civil Aviation Authority have been subject to formal disciplinary action in each of the last five years. more like this
tabling member constituency East Worthing and Shoreham remove filter
tabling member printed
Tim Loughton more like this
uin 209033 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-15more like thismore than 2014-10-15
answer text <p>In each of the last 5 years the following numbers of CAA employees have been subject to formal disciplinary proceedings. Where numbers are 5 or less, we have withheld the precise number on grounds of confidentiality in line with the Data Protection Act</p><p> </p><p> </p><p>01/09/09 to 31/08/10 - *</p><p>01/09/10 to 31/08/11 - *</p><p>02/09/11 to 31/08/12 - *</p><p>01/09/12 to 31/08/13 - 8</p><p>01/09/13 to 31/08/14 - *</p><p> </p> more like this
answering member constituency Scarborough and Whitby more like this
answering member printed Mr Robert Goodwill more like this
question first answered
less than 2014-10-15T16:25:29.1572003Zmore like thismore than 2014-10-15T16:25:29.1572003Z
answering member
1562
label Biography information for Sir Robert Goodwill more like this
tabling member
114
label Biography information for Tim Loughton more like this
91562
registered interest false more like this
date less than 2014-09-10more like thismore than 2014-09-10
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Civil Aviation Authority more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what structures are in place within the Civil Aviation Authority to hold employees to account for (a) incompetence, (b) issuing erroneous advice and (c) malicious actions. more like this
tabling member constituency East Worthing and Shoreham remove filter
tabling member printed
Tim Loughton more like this
uin 209032 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-15more like thismore than 2014-10-15
answer text <p>The CAA has a range of structures and processes in place to guard against incompetent or inappropriate performance or conduct by its employees.</p><p> </p><p>All CAA staff undertake a probationary period which ensures that only those whose performance and conduct meet expected standards are retained beyond their first year of employment. Regardless of length of service, the performance of all CAA employees’ is managed according to an established performance management system. Each employee receives one of five performance ratings which is subsequently reflected in the rewards which they receive, if any. Those whose performance or conduct falls below expectations, depending on the cause, would normally be subject to either performance improvement or disciplinary procedures. Finally, the CAA has put in place Confidential Reporting (Whistle-blowing) arrangements and a complaints procedure should external parties wish to use a formal process for bringing matters of concern about a CAA employee to the CAA’s attention. The Confidential Reporting process is also available to those within the CAA who have concerns about the conduct of another employee and wish to raise those concerns anonymously or confidentially.</p><p> </p>
answering member constituency Scarborough and Whitby more like this
answering member printed Mr Robert Goodwill more like this
question first answered
less than 2014-10-15T16:01:36.3566065Zmore like thismore than 2014-10-15T16:01:36.3566065Z
answering member
1562
label Biography information for Sir Robert Goodwill more like this
tabling member
114
label Biography information for Tim Loughton more like this
91564
registered interest false more like this
date less than 2014-09-10more like thismore than 2014-09-10
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Civil Aviation Authority more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, to whom the Civil Aviation Authority is accountable. more like this
tabling member constituency East Worthing and Shoreham remove filter
tabling member printed
Tim Loughton more like this
uin 209031 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-15more like thismore than 2014-10-15
answer text <p>The Civil Aviation Authority is accountable to the Secretary of State for Transport under the Civil Aviation Act 1982 (as amended by the Civil Aviation Act 2012).</p><p> </p> more like this
answering member constituency Scarborough and Whitby more like this
answering member printed Mr Robert Goodwill more like this
question first answered
less than 2014-10-15T16:07:19.9734522Zmore like thismore than 2014-10-15T16:07:19.9734522Z
answering member
1562
label Biography information for Sir Robert Goodwill more like this
tabling member
114
label Biography information for Tim Loughton more like this