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1689207
registered interest false more like this
date less than 2024-02-16more like thismore than 2024-02-16
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Southeastern Trains: Standards remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, whether he has received correspondence from Southeastern Trains Ltd on service quality standards on the Southeastern franchise since ownership was transferred to the operator of last resort. more like this
tabling member constituency Sheffield, Heeley more like this
tabling member printed
Louise Haigh more like this
uin 14134 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-02-23more like thismore than 2024-02-23
answer text <p>Department officials speak to Southeastern regularly about their service quality standards and have recently requested that they produce a plan to improve service quality standards at stations. Implementation should commence by April 2024.</p> more like this
answering member constituency Bexhill and Battle more like this
answering member printed Huw Merriman more like this
question first answered
less than 2024-02-23T11:43:11.753Zmore like thismore than 2024-02-23T11:43:11.753Z
answering member
4442
label Biography information for Huw Merriman more like this
tabling member
4473
label Biography information for Louise Haigh more like this
1603594
registered interest false more like this
date less than 2023-03-13more like thismore than 2023-03-13
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Southeastern Trains: Standards remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what assessment his Department has made of the punctuality of Southeastern train services since 11 December 2022. more like this
tabling member constituency Greenwich and Woolwich more like this
tabling member printed
Matthew Pennycook more like this
uin 163949 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-03-16more like thismore than 2023-03-16
answer text <p>There has been significant disruption to Southeastern services over recent months driven by industrial action, multiple infrastructure incidents and mobilising the new timetable introduced on 11 December.</p><p> </p><p>Southeastern and Network Rail have established a Joint Task Force and have already made several changes, including operating additional services, and lengthening some trains where demand is higher than expected in the peaks. This work continues and will provide further tactical interventions as well as focusing on improving underlying performance. There is evidence that it is having a positive impact with underlying performance on an improving trend in recent weeks.</p><p> </p><p>My officials and I continue to monitor Southeastern performance very closely whilst Southeastern will continue to keep stakeholders informed of developments.</p><p> </p> more like this
answering member constituency Bexhill and Battle more like this
answering member printed Huw Merriman more like this
question first answered
less than 2023-03-16T12:08:52.253Zmore like thismore than 2023-03-16T12:08:52.253Z
answering member
4442
label Biography information for Huw Merriman more like this
tabling member
4520
label Biography information for Matthew Pennycook more like this
1603600
registered interest false more like this
date less than 2023-03-13more like thismore than 2023-03-13
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Southeastern Trains: Standards remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what information the Department holds on Southeastern train punctuality at recorded station stops for each quarter since January 2022. more like this
tabling member constituency Greenwich and Woolwich more like this
tabling member printed
Matthew Pennycook more like this
uin 163955 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-03-21more like thismore than 2023-03-21
answer text <p>The Department monitors operational performance closely and engages with the rail industry at all levels. Southeastern has a Service Contract that sets quantifiable performance targets and the Department holds data on train punctuality by period at recorded station stops as recorded by Network Rail which includes information for Southeastern.</p><p> </p><p>The Office of Rail and Road (ORR) publishes statistics showing train punctuality at recorded station stops for Southeastern on a periodic basis on the following links at:</p><p> </p><p><a href="https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/table-3138-train-punctuality-at-recorded-station-stops-by-operator-periodic/" target="_blank">https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/table-3138-train-punctuality-at-recorded-station-stops-by-operator-periodic/</a>; and on a quarterly basis at,</p><p> </p><p><a href="https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/table-3133-train-punctuality-at-recorded-station-stops-by-operator/" target="_blank">https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/table-3133-train-punctuality-at-recorded-station-stops-by-operator/</a>.</p>
answering member constituency Bexhill and Battle more like this
answering member printed Huw Merriman more like this
question first answered
less than 2023-03-21T11:50:19.947Zmore like thismore than 2023-03-21T11:50:19.947Z
answering member
4442
label Biography information for Huw Merriman more like this
tabling member
4520
label Biography information for Matthew Pennycook more like this
1538541
registered interest false more like this
date less than 2022-11-02more like thismore than 2022-11-02
answering body
Department for Transport remove filter
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Southeastern Trains: Standards remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, whether it remains his Department's policy to rebuild trust in Southeastern Railway; and if he will make statement. more like this
tabling member constituency Erith and Thamesmead more like this
tabling member printed
Abena Oppong-Asare more like this
uin 77630 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-11-07more like thismore than 2022-11-07
answer text <p>The Department has tasked Southeastern with prioritising the delivery of punctual, reliable services that passengers deserve carefully balancing cost, capacity and performance.</p> more like this
answering member constituency Bexhill and Battle more like this
answering member printed Huw Merriman more like this
question first answered
less than 2022-11-07T17:21:03.303Zmore like thismore than 2022-11-07T17:21:03.303Z
answering member
4442
label Biography information for Huw Merriman more like this
tabling member
4820
label Biography information for Abena Oppong-Asare more like this