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1714035

registered interest
date	26/04/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment his Department has made of the impact of closing train ticket offices on (a) elderly and (b) disabled passengers.
tabling member constituency	Slough
tabling member printed	Mr Tanmanjeet Singh Dhesi
uin	23913
answer	answer is ministerial correction date of answer 30/04/2024 answer text <p><strong> </strong></p><p>In October 2023, the Government communicated to the industry that no ticket offices should close following consultation when it became clear that industry-led proposals did not meet the high thresholds for service set by Ministers. The consultation raised several important issues which we are working with the industry on, including the modernisation of fares and ticketing and improving accessibility.</p><p> </p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman grouped question UIN 23914 23915 question first answered 30/04/2024 11:30:09 answering member 4442 label Biography information for Huw Merriman
tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi

1714036

registered interest
date	26/04/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether he has held recent discussions with rail unions on the potential impact of ticket office closures on employment within the rail sector.
tabling member constituency	Slough
tabling member printed	Mr Tanmanjeet Singh Dhesi
uin	23914
answer	answer is ministerial correction date of answer 30/04/2024 answer text <p><strong> </strong></p><p>In October 2023, the Government communicated to the industry that no ticket offices should close following consultation when it became clear that industry-led proposals did not meet the high thresholds for service set by Ministers. The consultation raised several important issues which we are working with the industry on, including the modernisation of fares and ticketing and improving accessibility.</p><p> </p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman grouped question UIN 23913 23915 question first answered 30/04/2024 11:30:09 answering member 4442 label Biography information for Huw Merriman
tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi

1669985

registered interest
date	14/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, pursuant to the Answer of 14 November 2023 to Question 1236 on Ticket Offices: Closures, what the cost to the public purse was of his Department (a) producing equality impact assessments and (b) meeting with relevant stakeholders regarding the Train Operating Companies' proposals to close ticket offices in England.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	1971
answer	answer is ministerial correction date of answer 20/11/2023 answer text <p>This was an industry led consultation and no estimate of costs are available for the work of the Department.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 20/11/2023 10:23:19 answering member 4442 label Biography information for Huw Merriman
tabling member	4653 label Biography information for Stephen Morgan

1668836

registered interest
date	09/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what funding his Department allocated to train operators for ticket office reform in the last 3 years.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	1093
answer	answer is ministerial correction date of answer 15/11/2023 answer text <p>No funding has been provided to train operators for ticket office reform in the last 3 years.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 15/11/2023 08:52:23 answering member 4442 label Biography information for Huw Merriman
tabling member	3973 label Biography information for Grahame Morris

1668927

registered interest
date	09/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what estimate he has made of the (a) total, (b) resource and (c) staffing cost to the public purse for the (i) total work, (ii) impact assessments and (iii) discussions with (A) transport watchdogs and (B) rail operators undertaken by his Department to scrutinise the proposals by train operating companies to close ticket offices.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	1235
answer	answer is ministerial correction date of answer 14/11/2023 answer text <p>This was an industry led consultation.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman grouped question UIN 1236 question first answered 14/11/2023 11:24:50 answering member 4442 label Biography information for Huw Merriman
tabling member	4653 label Biography information for Stephen Morgan

1668930

registered interest
date	09/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will make an estimate of the time spent by staff in his Department on the (a) delivery of impact assessments and (b) wider scrutiny of consultations on proposals to close ticket offices since 5 July 2023.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	1236
answer	answer is ministerial correction date of answer 14/11/2023 answer text <p>This was an industry led consultation.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman grouped question UIN 1235 question first answered 14/11/2023 11:24:50 answering member 4442 label Biography information for Huw Merriman
tabling member	4653 label Biography information for Stephen Morgan

1668574

registered interest
date	08/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what discussions (a) he and (b) officials in his Department had with train operating companies on ticket office closures before the train operating companies launched their consultations on ticket office closures.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	898
answer	answer is ministerial correction date of answer 13/11/2023 answer text <p>The proposals to reform railway station ticket offices were industry led.</p><p>Ministers and officials regularly hold meetings with stakeholders including the Rail Delivery Group and train operating companies.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 13/11/2023 17:34:43 answering member 4442 label Biography information for Huw Merriman
tabling member	4653 label Biography information for Stephen Morgan

1667795

registered interest
date	07/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what information his Department holds on the number of FTE vacancies there are in (a) ticket offices and (b) other station staff grades at (i) Avanti West Coast, (ii) Chiltern, (iii) C2C, (iv) East Midlands, (v) Greater Anglia, (vi) Great Western Railway, (vii) Govia Thameslink Railway, (viii) LNER, (ix) Northern Trains, (x) Southeastern, (xi) South Western Railway, (xii) Transpennine Express and (xiii) West Midlands Trains.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	164
answer	answer is ministerial correction date of answer 13/11/2023 answer text <p>The Department does not routinely receive information from train operating companies on vacancies for roles at railway stations.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 13/11/2023 10:40:28 answering member 4442 label Biography information for Huw Merriman
tabling member	3973 label Biography information for Grahame Morris

1667796

registered interest
date	07/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what information his Department holds on the proportion of time that ticket offices were not open during their regulated hours at (a) Avanti West Coast, (b) Chiltern, (c) C2C, (d) East Midlands, (e) Greater Anglia, (f) Great Western Railway, (g) Govia Thameslink Railway, (h) LNER, (i) Northern Trains, (j) Southeastern, (k) South Western Railway, (l) Transpennine Express and (m) West Midlands Trains in each of the last 12 months.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	165
answer	answer is ministerial correction date of answer 13/11/2023 answer text <p>The Department receives a range of management information to support effective contract management. This data is provided under terms of commercial confidentiality and cannot be released. It is the train operating companies' responsibility to comply with their regulated hours (schedule 17).</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 13/11/2023 09:59:37 answering member 4442 label Biography information for Huw Merriman
tabling member	3973 label Biography information for Grahame Morris

1668036

registered interest
date	07/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will publish the Equality Impact Assessments undertaken by his Department on the recently proposed closures of rail ticket offices in England.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	313
answer	answer is ministerial correction date of answer 13/11/2023 answer text <p>Government has asked operators to withdraw their proposals and for no ticket office closures to occur. These were industry led proposals to provide more help and advice in customer-focussed roles and operators made their Equality Impact Assessment’s (EIA) available online during the consultation period.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 13/11/2023 15:03:37 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh