Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label attachment file name title
tabling member	label

Search

522250

registered interest
date	26/05/2016
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what the definition of ticket office is for the purposes of Schedule 17 ticketing arrangements.
tabling member constituency	Middlesbrough
tabling member printed	Andy McDonald
uin	38708
answer	answer is ministerial correction date of answer 07/06/2016 answer text <p>Ticket Office is defined within the Ticketing &amp; Settlement Agreement (TSA), <a href="http://www.atoc.org/clientfiles/files/RSPDocuments/TSA%20V9_4%20-%20Main%20Agreement%20(Volume%201).pdf" target="_blank">http://www.atoc.org/clientfiles/files/RSPDocuments/TSA%20V9_4%20-%20Main%20Agreement%20(Volume%201).pdf</a>, as a place within a station at which fares are generally sold in person by or on behalf of an operator.</p><p> </p><p>The opening hours and product range of Ticket Offices are specified in Schedule 17 of the TSA.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry question first answered 07/06/2016 09:56:05 answering member 3974 label Biography information for Claire Perry
tabling member	4269 label Biography information for Andy McDonald

456568

registered interest
date	01/03/2016
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the feasibility of train operators or Network Rail taking over the operation of train ticket offices previously operated by local authorities.
tabling member constituency	West Lancashire
tabling member printed	Rosie Cooper
uin	29144
answer	answer is ministerial correction date of answer 04/03/2016 answer text <p>No local authorities operate train ticket offices, therefore no such assessment has been made.</p> answering member constituency Devizes answering member printed Claire Perry question first answered 04/03/2016 11:28:18 answering member 3974 label Biography information for Claire Perry
tabling member	1538 label Biography information for Rosie Cooper

453375

registered interest
date	19/02/2016
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many railway station ticket offices have (a) been closed and (b) had their opening hours reduced since 2010.
tabling member constituency	Erith and Thamesmead
tabling member printed	Teresa Pearce
uin	27402
answer	answer is ministerial correction date of answer 29/02/2016 answer text <p>Since May 2010, 125 railway station ticket offices have had their hours reduced and four have been closed.</p><p> </p><p>By contrast, between 2005 and 2010 around 400 railway station ticket offices had their hours reduced and six closures were approved.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry question first answered 29/02/2016 16:17:34 answering member 3974 label Biography information for Claire Perry
tabling member	4003 label Biography information for Teresa Pearce

453376

registered interest
date	19/02/2016
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what estimate his Department has made of the proportion of railway station ticket offices that will be closed by (a) 2020 and (b) 2025.
tabling member constituency	Erith and Thamesmead
tabling member printed	Teresa Pearce
uin	27403
answer	answer is ministerial correction date of answer 29/02/2016 answer text <p>The Ticketing and Settlement Agreement protects the opening hours of Ticket Offices. If an operator wishes to make such changes to Ticket Office opening times, there is an industry process to follow.</p> answering member constituency Devizes answering member printed Claire Perry question first answered 29/02/2016 13:49:56 answering member 3974 label Biography information for Claire Perry
tabling member	4003 label Biography information for Teresa Pearce

445616

registered interest
date	18/01/2016
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what proportion of ticket machines were fitted with labels advertising ticket offices of each train operating company on the most recent date for which figures are available.
tabling member constituency	Nottingham South
tabling member printed	Lilian Greenwood
uin	22901
answer	answer is ministerial correction date of answer 21/01/2016 answer text <p>Under the terms of the Ticketing Settlement Agreement</p><p>“the opening hours of each Ticket Office must be prominently displayed at a location nearby that is accessible to members of the public at all times unless the Authority agrees otherwise” (s6-16, p.144).</p><br /><p>It is for the operator to decide where the times are displayed. Therefore, the Department has no information as to how many would be on ticket machines.</p><br /> answering member constituency Devizes answering member printed Claire Perry question first answered 21/01/2016 14:29:07 answering member 3974 label Biography information for Claire Perry
tabling member	4029 label Biography information for Lilian Greenwood

384543

registered interest
date	22/06/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many stations on the Greater Anglia rail franchise have ticket offices.
tabling member constituency	Norwich South
tabling member printed	Clive Lewis
uin	3384
answer	answer is ministerial correction date of answer 29/06/2015 answer text <p>There are 131 stations managed by Abellio Greater Anglia, whilst their services call at 147 stations. Of those 131 stations 67 have staffed ticket offices.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry question first answered 29/06/2015 09:52:21 answering member 3974 label Biography information for Claire Perry
tabling member	4500 label Biography information for Clive Lewis

222655

registered interest
date	20/02/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many approvals his Department has given to (a) close and (b) change hours for ticket offices in the last five years.
tabling member constituency	Kingston upon Hull East
tabling member printed	Karl Turner
uin	224709
answer	answer is ministerial correction date of answer 25/02/2015 answer text <p>140 changes and 4 closures on the rail network have been approved since May 2010. This information is in the attached spreadsheet.</p><p> </p><p>By contrast, between May 2005 and May 2010, approvals were given for reductions in ticket office opening hours at approximately 300 stations with around a further 100 reductions agreed by the train operators with Passenger Focus (and London TravelWatch where appropriate) without needing reference to the Department. In addition, closures were approved at 6 stations.</p><p> </p> answering member constituency Devizes answering member printed Claire Perry question first answered 25/02/2015 14:49:52 answering member 3974 label Biography information for Claire Perry attachment 1 file name 224709 - Change to ticket offices since May10.xls title 224709 - Table showing change to ticket offices
tabling member	4030 label Biography information for Karl Turner

147640

registered interest
date	10/11/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, with reference to pages 35-36 of the Stakeholder Consultation: TransPennine Express Rail Franchise, Northern Rail Franchise published in June 2014, what adequate measures he plans to put in place to ensure vulnerable passengers are not disadvantaged and customer service is not affected if ticket office hours are reduced; and whether his plans to reduce ticket office opening hours and enable greater efficiencies in working practices entail job losses or staff redeployments.
tabling member constituency	Newcastle upon Tyne North
tabling member printed	Catherine McKinnell
uin	213970
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The consultation for the Northern and TransPennine Express franchise sought views on how best to serve passengers. Ticket buying habits are changing. Passengers can purchase their rail tickets through a variety of modes – from ticket offices to smart phones. With growing demand for rail travel, many ticket offices will continue to be busy and an important route for passengers to buy their tickets. The Department set out its broad vision for the future of Fares and Ticketing in the October 2013 Next Steps report.</p><p> </p><p> </p><p> </p><p>We want train operators to bring forward packages of measures which will improve the services they offer for passengers at ticket offices and at their stations, as well as encouraging more innovation in ticketing technology. This could mean bringing staff out from behind a glass screen into the station where they can be of greatest help to passengers, for example either using ticket machines, or assisting those with disabilities or reduced mobility.</p><p> </p><p> </p><p> </p><p>Train operators can propose changes to tickets office opening hours following the arrangements in the Ticketing and Settlement Agreement. Public consultation is a requirement for larger changes and train operators would need to consider the broader impacts on passengers’ ability to get access to information and assistance at the station.</p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 17/11/2014 17:04:22 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4125 label Biography information for Catherine McKinnell

63395

registered interest
date	23/06/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, which stations with ticket offices on the (a) TransPennine and (b) Northern rail lines are likely to have their opening hours reduced as a result of the current re-franchising exercise.
tabling member constituency	Wansbeck
tabling member printed	Ian Lavery
uin	201785
answer	answer is ministerial correction date of answer 30/06/2014 answer text <p> </p><p>The specifications for both the Northern and TransPennine franchises have not yet been decided. A public consultation exercise is being conducted, which will inform these specifications. The consultation can be found at:</p><p><a href="https://www.gov.uk/government/consultations/future-of-northern-and-transpennine-express-rail-franchises" target="_blank">https://www.gov.uk/government/consultations/future-of-northern-and-transpennine-express-rail-franchises</a></p><p /> <p>.</p><p /> <p> </p><p /> answering member constituency Wimbledon answering member printed Stephen Hammond question first answered 30/06/2014 14:34:01 answering member 1585 label Biography information for Stephen Hammond
tabling member	4139 label Biography information for Ian Lavery