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<p>The Department communicates in the best way for our audiences and aims to meet
specific communication or access to information requirements as requested or when
a specific need has been identified.</p><p>Under the Equalities Act 2010, we have
a duty to make reasonable adjustments to ensure that customers with disabilities can
use our services as close as it is reasonably possible to get to the standard usually
offered to non-disabled customers. To achieve this, we offer a variety of ways for
customers to contact us, either with a general enquiry or to make a complaint, including
by letter, telephone or email. We will always try to accommodate any request for adjustments
from our customers to aid their communications with us.</p>
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