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1132199

registered interest
date	13/06/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Television Licences: Fees and Charges
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what plans they have to take action against third party organisations which charge TV licence fee payers for services which are provided for free by TV Licensing.
tabling member printed	Lord Truscott
uin	HL16360
answer	answer is ministerial correction date of answer 24/06/2019 answer text <p>The BBC is responsible for the collection and enforcement of the licence fee, not the Government. Third party sites offering TV Licensing services are not endorsed by TV Licensing and customers are always advised to contact TV Licensing directly or go to the official site at www.tvlicensing.co.uk. Further information is available to the public on the official TV Licensing website at https://www.tvlicensing.co.uk/faqs/FAQ312</p><p> </p><p>However, the Government expects the BBC to consider what steps it can take to reduce the impact of these third party services where customers are being misled.</p> answering member printed Lord Ashton of Hyde grouped question UIN HL16361 question first answered 24/06/2019 13:39:56 answering member 4247 label Biography information for Lord Ashton of Hyde
tabling member	3682 label Biography information for Lord Truscott

1132200

registered interest
date	13/06/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Television Licences: Fees and Charges
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 13 June (HL16067), what action they are taking to prevent third parties from misleading BBC customers and such customers incurring unnecessary costs.
tabling member printed	Lord Truscott
uin	HL16361
answer	answer is ministerial correction date of answer 24/06/2019 answer text <p>The BBC is responsible for the collection and enforcement of the licence fee, not the Government. Third party sites offering TV Licensing services are not endorsed by TV Licensing and customers are always advised to contact TV Licensing directly or go to the official site at www.tvlicensing.co.uk. Further information is available to the public on the official TV Licensing website at https://www.tvlicensing.co.uk/faqs/FAQ312</p><p> </p><p>However, the Government expects the BBC to consider what steps it can take to reduce the impact of these third party services where customers are being misled.</p> answering member printed Lord Ashton of Hyde grouped question UIN HL16360 question first answered 24/06/2019 13:39:56 answering member 4247 label Biography information for Lord Ashton of Hyde
tabling member	3682 label Biography information for Lord Truscott