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155435

registered interest
date	11/11/2014
answering body	Department for Culture Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
tabling member constituency	Brighton, Kemptown
tabling member printed	Simon Kirby
uin	214246
answer	answer is ministerial correction date of answer 18/11/2014 answer text <p>DCMS aims to reply to all correspondence within twenty working days of receipt. Correspondence processes are reviewed regularly to ensure DCMS delivers the best possible service in this area of work. The last review took place in August 2014.</p> answering member constituency Maidstone and The Weald answering member printed Mrs Helen Grant question first answered 18/11/2014 14:03:10 answering member 4018 label Biography information for Mrs Helen Grant
tabling member	3929 label Biography information for Simon Kirby

78669

registered interest
date	17/07/2014
answering body	Department for Culture Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, whether he has any plans to increase the number of replies within his Department's working day standard; and if he will make a statement.
tabling member constituency	Brighton, Kemptown
tabling member printed	Simon Kirby
uin	206484
answer	answer is ministerial correction date of answer 09/09/2014 answer text <p>This year to date the Department has replied to 90% of letters from Hon. Members within the 20 working day standard. We aim to improve still further during the remainder of the year.</p> answering member constituency Maidstone and The Weald answering member printed Mrs Helen Grant question first answered 09/09/2014 11:47:30 answering member 4018 label Biography information for Mrs Helen Grant
tabling member	3929 label Biography information for Simon Kirby