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419492

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what assessment his Department has made of the effect on vulnerable consumers of the switching regime in the mobile sector.
tabling member constituency	Knowsley
tabling member printed	Mr George Howarth
uin	10548
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>The Government is committed to working with Ofcom to support quick and easy switching in communications markets. In its current consultation on mobile switching, Ofcom sets out considerations of how current switching processes may lead to consumer harm. Problems that may occur include consumer difficulty with switching processes, unnecessary costs, navigating different processes, breaks in continuity of service, lack of awareness of the implications of and any liabilities arising from switching, and erroneous transfers and ‘slamming’ (where consumers are switched without their consent). Ofcom’s evidence suggests that, although existing mobile switching processes perform relatively well against those measures, they are likely to generate a degree of consumer harm.</p><p>For those who have not switched, the perception of a difficult process can inhibit their engagement with the market and any decision to switch, which is likely to mean they are paying more. BIS research indicates that consumers who may be vulnerable by virtue of personal circumstances - for example, those who are elderly, not working and/or lack ‘self-efficacy’, confidence or trust - tend to be fairly disengaged from markets and the purchase process. Those consumers are much less likely than other groups to gather information, check whether they are on the best deal or switch supplier.</p><p>Ofcom is currently consulting on options to improve mobile switching, with the aim of simplifying and automating the process for all consumers.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:31 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	481 label Biography information for Sir George Howarth

419493

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what representations his Department has received from Ofcom on that body's powers to mandate a gaining provider-led switching regime in the mobile sector.
tabling member constituency	Knowsley
tabling member printed	Mr George Howarth
uin	10549
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>The Government is committed to working with Ofcom to support quick and easy switching in communications markets and we will do all we can to move towards a system of gaining provider-led (GPL) switching across the board. Ofcom is currently consulting on process reforms for switching mobile services, including proposals for a GPL model. Under its existing powers, it has already introduced GPL processes for customers switching broadband and fixed-line services. It is apparent from my officials’ ongoing discussions with Ofcom - and from its recent work and current proposals to improve switching processes - that Ofcom has powers to introduce a GPL switching regime for mobile services, should it determine following its consultation that such a reform would be proportionate.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:43 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	481 label Biography information for Sir George Howarth

419495

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Broadband
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what steps he has taken to ensure that effective regulation is in place to hold fibreoptic cable network companies to account for not providing mobile telephone operators with a resilient base station network and for not remedying network failure swiftly; and if he will make a statement.
tabling member constituency	North East Hampshire
tabling member printed	Mr Ranil Jayawardena
uin	10633
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>In this case, under ‘security requirements’: sections 105A to D of the Communications Act 2003, the legislation that applies to telecoms providers requires them to take measures to protect the security and resilience of their networks and services. Ofcom has the power to intervene if it believes a provider is not taking the appropriate measures. This legislation applies to fibre optic network operators providing back haul to mobile operators.</p><p>Generally, commercial agreements between providers will specify service levels to be adhered to, including times for remedying network disruptions. However, in its Business Connectivity Market Review (consultation 15 May 2015 - 31 July 2015), Ofcom stated that it considers BT’s quality of service in providing wholesale Ethernet leased line connections (including mobile backhaul) to be unacceptable, despite improvements that it acknowledges the company has made. Therefore the Regulator has proposed to impose obligations on BT to improve its provision of wholesale leased line services, with minimum standards of certainty of delivery date; provision lead-times; and repair times.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:58 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4498 label Biography information for Mr Ranil Jayawardena

419070

registered interest
date	16/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Broadband: Business
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, pursuant to the Answer of 15 September 2015 to Question 9926, what steps he is taking specifically to support fibre to the premises.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	10535
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>We are proposing action in a number of areas to encourage the market to invest in better fixed communications infrastructure.</p><p>We intend to reform the Electronic Communications Code - the statutory framework governing rights of access to private premises. We will be implementing the Broadband Cost Reduction Directive to help reduce the cost of rolling out high speed broadband. We will review the effectiveness of the fixed planning changes introduced in England in 2013 to determine whether they should be made permanent. We will also encourage and support innovative approaches in street works which can lower the cost and speed up deployment of faster broadband.</p><p>We will continue to look for new ways to support fixed infrastructure deployment in consultation with industry.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:17 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4124 label Biography information for Chi Onwurah

418870

registered interest
date	15/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Tourism: Rural Areas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what steps his Department is taking to encourage environmentally sustainable tourism in rural area.
tabling member constituency	Sleaford and North Hykeham
tabling member printed	Stephen Phillips
uin	10331
answer	answer is ministerial correction date of answer 21/09/2015 answer text <p>My department is encouraging sustainable tourism in England through its Arms length body, VisitEngland. VisitEngland champions the independent Green Tourism Business Scheme and provides a range of toolkits and guidance notes to support tourism businesses, including their Good Practice Sustainability Guides, which provide businesses with easy and practical tips on how to reduce waste, save energy and engage customers.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 21/09/2015 15:01:00 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4054 label Biography information for Stephen Phillips

418874

registered interest
date	15/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Tour de France
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, if he will hold discussions with his French counterpart to ensure that cyclists are not attacked by spectators when participating in the Tour de France.
tabling member constituency	Strangford
tabling member printed	Jim Shannon
uin	10279
answer	answer is ministerial correction date of answer 21/09/2015 answer text <p>I have no plans to meet my counterpart as this a matter for the Tour de France organisers.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 21/09/2015 15:05:08 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4131 label Biography information for Jim Shannon

418875

registered interest
date	15/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Museums and Galleries: Finance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what criteria the Government uses to determine which national museums receive government funding; and how such criteria are applied to the National Children's Museum, Eureka.
tabling member constituency	Halifax
tabling member printed	Holly Lynch
uin	10321
answer	answer is ministerial correction date of answer 21/09/2015 answer text <p>Government funds a small group of museums with Grant in Aid and there are no plans to extend the number of these at this time.</p><p> </p><p>A range of factors determine what constitutes a ‘national museum’, and one of the central criteria is the significance of the museum’s collection.</p><p> </p><p>In the case of the National Children’s Museum Government understands and supports the principle of family friendly interactive spaces. Government’s view is that this institution’s collection is not of a standard or scale comparable to National Museums such as the British Museum. It would not, therefore, fall within the criteria for receiving support from central Government or Arts Council England, which is responsible for regional museums.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 21/09/2015 15:08:01 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4472 label Biography information for Holly Lynch