| answer text |
<p>Ofgem restricts the force-fitting of a prepayment meter on customers who are in
debt, except as a last resort. When installing a PPM, suppliers must consider whether
this is safe and practicable, including whether a PPM is appropriate for the customer,
before remotely switching or installing a PPM under warrant.</p><p> </p><p>The Government
has set out its 5-point plan regarding PPM and Ministers will keep the House updated
on its progress. Ofgem has launched a new PPM investigation, in response to the plan.
I have spoken to Ofgem to discuss the specific case of British Gas.</p>
|
 |
