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1226889

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Hydrogen: Europe
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether he is taking steps to provide support for the UK hydrogen sector which is equivalent to EU support for that sector in mainland Europe.
tabling member constituency	Ynys Môn
tabling member printed	Virginia Crosbie
uin	77861
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The Government is committed to the development of hydrogen as a strategic decarbonised energy carrier. We are currently developing our strategic approach to hydrogen and its potential to deliver against our net zero goals.</p><p>We are investing up to £121m (between 2015 and 2021) in hydrogen innovation across the value chain. We are developing new policy, in partnership with industry, to bring forward the technologies and supply chain we will need to grow the UK hydrogen economy. This includes business models to support the deployment of, and investment in, low carbon hydrogen production, and a £100m Low Carbon Hydrogen Production Fund to stimulate capital investment.</p><p>We are closely monitoring international hydrogen developments and participate in a range of international fora, including the International Partnership for Hydrogen for Fuel Cells in the Economy, Mission Innovation and Clean Energy Ministerial where we engage with partners including the EU. This is informing our own strategic approach to the development of hydrogen in the UK context, including the role of Government in ensuring that the UK can harness opportunities for partnership and economic benefit.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 12:44:53 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4859 label Biography information for Virginia Crosbie

1226974

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many new complaints, by parliamentary constituency, his Department received on the mis-selling of Green Deal loans by Home Energy and Lifestyle Management Ltd in each month since 1 January 2020.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77662
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The following table lists the numbers of appeals made, by month and constituency, to the Secretary of State under the Green Deal Framework Regulations regarding mis-selling of Green Deal Plans by Home Energy and Lifestyle Management Ltd.</p><p> </p><table><tbody><tr><td colspan="2"><p><strong>January 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Thornbury and Yate</p></td><td><p>1</p></td></tr><tr><td><p>Colchester</p></td><td><p>1</p></td></tr><tr><td><p>Inverclyde</p></td><td><p>1</p></td></tr><tr><td><p>Paisley and Renfrewshire North</p></td><td><p>1</p></td></tr><tr><td><p>Kilmarnock and Loudoun</p></td><td><p>2</p></td></tr></tbody></table><p> </p><table><tbody><tr><td colspan="2"><p><strong>February 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Rutherglen and Hamilton West</p></td><td><p>1</p></td></tr><tr><td><p>East Kilbride, Strathaven and Lesmahagow</p></td><td><p>1</p></td></tr><tr><td><p>Cumbernauld, Kilsyth and Kirkintilloch East</p></td><td><p>1</p></td></tr><tr><td><p>Glasgow North East</p></td><td><p>1</p></td></tr><tr><td><p>West Dunbartonshire</p></td><td><p>2</p></td></tr><tr><td><p>Torfaen</p></td><td><p>2</p></td></tr></tbody></table><p> </p><table><tbody><tr><td colspan="2"><p><strong>March 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Rutherglen and Hamilton West</p></td><td><p>1</p></td></tr><tr><td><p>Central Ayrshire</p></td><td><p>1</p></td></tr><tr><td><p>Paisley and Renfrewshire North</p></td><td><p>1</p></td></tr><tr><td><p>Perth and North Perthshire</p></td><td><p>1</p></td></tr><tr><td><p>Clacton</p></td><td><p>1</p></td></tr><tr><td><p>Kirkcaldy and Cowdenbeath</p></td><td><p>1</p></td></tr><tr><td><p>Livingston</p></td><td><p>1</p></td></tr></tbody></table><p> </p><table><tbody><tr><td colspan="2"><p><strong>April 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Central Ayrshire</p></td><td><p>1</p></td></tr><tr><td><p>Glasgow East</p></td><td><p>1</p></td></tr></tbody></table><p> </p><table><tbody><tr><td colspan="2"><p><strong>May 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Paisley and Renfrewshire North</p></td><td><p>1</p></td></tr></tbody></table><p> </p><table><tbody><tr><td colspan="2"><p><strong>June 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Ipswich</p></td><td><p>1</p></td></tr><tr><td><p>Rutherglen and Hamilton West</p></td><td><p>1</p></td></tr><tr><td><p>Paisley and Renfrewshire South</p></td><td><p>1</p></td></tr><tr><td><p>East Kilbride, Strathaven and Lesmahagow</p></td><td><p>1</p></td></tr></tbody></table><p> </p><table><tbody><tr><td colspan="2"><p><strong>July 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Paisley and Renfrewshire North</p></td><td><p>2</p></td></tr><tr><td><p>Central Ayrshire</p></td><td><p>1</p></td></tr><tr><td colspan="2"><p><strong> </strong></p></td></tr><tr><td colspan="2"><p><strong>August 2020</strong></p></td></tr><tr><td><p><strong>Constituency</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>Motherwell and Wishaw</p></td><td><p>1</p></td></tr><tr><td><p>Cardiff South and Penarth</p></td><td><p>1</p></td></tr><tr><td><p>Jarrow</p></td><td><p>1</p></td></tr><tr><td><p>Kilmarnock and Loudoun</p></td><td><p>1</p></td></tr><tr><td><p>Newport East</p></td><td><p>1</p></td></tr><tr><td><p>Gloucester</p></td><td><p>1</p></td></tr><tr><td><p>Cumbernauld, Kilsyth and Kirkintilloch East</p></td><td><p>1</p></td></tr><tr><td><p>East Dunbartonshire</p></td><td><p>1</p></td></tr><tr><td><p>Rutherglen and Hamilton West</p></td><td><p>1</p></td></tr><tr><td><p>North Ayrshire and Arran</p></td><td><p>1</p></td></tr></tbody></table> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 12:57:57 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226976

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints his Department has received relating to the Green Deal scheme in each of the last 12 months that do not reference the practices of Home Energy and Lifestyle Management Ltd.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77663
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The following table lists the numbers of appeals made, in each of the last 12 complete months, to the Secretary of State under the Green Deal Framework Regulations, regarding complaints not relating to the practices of Home Energy and Lifestyle Management Ltd.</p><p> </p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Appeals received</strong></p></td></tr><tr><td><p>September 2019</p></td><td><p>4</p></td></tr><tr><td><p>October 2019</p></td><td><p>3</p></td></tr><tr><td><p>November 2019</p></td><td><p>19</p></td></tr><tr><td><p>December 2019</p></td><td><p>1</p></td></tr><tr><td><p>January 2020</p></td><td><p>2</p></td></tr><tr><td><p>February 2020</p></td><td><p>8</p></td></tr><tr><td><p>March 2020</p></td><td><p>4</p></td></tr><tr><td><p>April 2020</p></td><td><p>0</p></td></tr><tr><td><p>May 2020</p></td><td><p>1</p></td></tr><tr><td><p>June 2020</p></td><td><p>2</p></td></tr><tr><td><p>July 2020</p></td><td><p>9</p></td></tr><tr><td><p>August 2020</p></td><td><p>4</p></td></tr></tbody></table> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 13:01:16 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226978

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints on the mis-selling of Green Deal loans by Home Energy and Lifestyle Management Ltd his Department has received since that scheme was established; and how many of those complainants have yet to receive (a) an initial and (b) final intention notice in response to their complaint.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77664
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The figures provided below are as of 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.</p><p><strong> </strong></p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.<strong> </strong></p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 12:50:00 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226979

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many initial intention notices proposing cancellation of a Green Deal loan mis-sold by Home Energy and Lifestyle Management Ltd have been accepted by individual complainants.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77665
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The figures provided below are as of 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.</p><p><strong> </strong></p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.<strong> </strong></p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 12:53:13 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226980

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many initial intention notices proposing reduction of a Green Deal loan mis-sold by Home Energy and Lifestyle Management Ltd have been accepted by individual complainants.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77666
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The figures provided below are as at 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to the Secretary of State. At the [end of June 2020] (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.</p><p><strong> </strong></p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.<strong> </strong></p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 12:55:15 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226981

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many initial intention notices proposing reduction of a Green Deal loan mis-sold by Home Energy and Lifestyle Management Ltd have been challenged by complainants through additional representations.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77667
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The figures provided below are as of 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to my Rt.Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred seventy-four HELMS complainants have yet to receive a final decision.</p><p> </p><p /><p> </p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.</p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 13:05:47 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226982

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what the total value is of Green Deal loans of those consumers who have complained to his Department in relation to mis-selling by Home Energy and Lifestyle Management Ltd.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77668
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The figures provided below are as of 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.</p><p><strong> </strong></p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.<strong> </strong></p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 13:09:28 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226983

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what the value is of reduction offers made to consumers who have complained to his Department in relation to mis-selling by Home Energy and Lifestyle Management Ltd (HELMS) to date.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77669
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The figures provided below are as of 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.</p><p><strong> </strong></p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.<strong> </strong></p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 13:13:47 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier

1226984

registered interest
date	21/07/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Green Deal Scheme: Misrepresentation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many initial intention notices issued by his Department in response to complaints of the mis-selling of Green Deal loans by Home Energy and Lifestyle Management Ltd (HELMS) first proposed (a) cancellation of the Green Deal loan, (b) reduction of that loan or (c) cancellation of that loan but then changed to a proposal of reduction.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Margaret Ferrier
uin	77670
answer	answer is ministerial correction date of answer 07/09/2020 answer text <p>The figures provided below are as of 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.</p><p><strong> </strong></p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.<strong> </strong></p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 07/09/2020 13:20:41 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4386 label Biography information for Margaret Ferrier