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<p>Smart meters continue to record energy consumption accurately when a consumer switches
energy supplier, even when the new energy supplier is temporarily unable to operate
the meter in smart mode. Smart meters are rarely replaced when a consumer switches
energy supplier. Of the total number of smart meters installed in Great Britain as
of the end of 2018, less than 0.4% were replaced in the preceding 12 months following
a consumer switch.</p><p> </p><p>Smart meters will give households the information
to allow them to be more active consumers and more easily act upon poor service or
expensive tariffs, and in time make switching suppliers easier and faster.</p>
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