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min answer › date of answer	2019-05-21
tabling member › label	Biography information for Steve McCabe
answer › answer text	%3Cp%3EEnergy suppliers are required to abide by the Standards of Conduct outlined in their licence conditions%2C which set expectations regarding their behaviour%2C information provision and customer service processes. As part of this%2C when communicating with their customers%2C energy suppliers must provide information that is complete%2C accurate and not misleading.%3C%2Fp%3E%3Cp%3E %3C%2Fp%3E%3Cp%3EEnergy suppliers are regulated against their licence obligations by Ofgem%2C which has a range of enforcement tools at its disposal.%3C%2Fp%3E
answering body	Department for Business%2C Energy and Industrial Strategy
max answer › date of answer	2022-12-22

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uin

answer

is ministerial correction

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and

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answering member constituency

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question first answered

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previous answer version

answering member constituency

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tabling member


label

1504355

registered interest

date

02/09/2022

answering body

Department for Business, Energy and Industrial Strategy

answering dept id

201

answering dept short name

Business, Energy and Industrial Strategy

answering dept sort name

Business, Energy and Industrial Strategy

hansard heading

Energy: Meters

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will take steps to ensure that energy companies are not sending consumers false information in relation to smart meters.

tabling member constituency

Birmingham, Selly Oak

tabling member printed

Steve McCabe

uin

45703

answer

is ministerial correction

date of answer

20/09/2022

answer text

Energy suppliers are required to abide by the Standards of Conduct outlined in their licence conditions, which set expectations regarding their behaviour, information provision and customer service processes. As part of this, when communicating with their customers, energy suppliers must provide information that is complete, accurate and not misleading. Energy suppliers are regulated against their licence obligations by Ofgem, which has a range of enforcement tools at its disposal.

answering member constituency

Beverley and Holderness

answering member printed

Graham Stuart

question first answered

20/09/2022 09:30:01

answering member

1482

label	Biography information for Graham Stuart

previous answer version

17788

answering member constituency

Beverley and Holderness

answering member printed

Graham Stuart

answering member

1482

label	Biography information for Graham Stuart

tabling member

298

label	Biography information for Steve McCabe