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820699

registered interest
date	11/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Urban Areas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of the cumulative effect of the closure of (a) banks, (b) post offices, (c) building societies and (d) pubs on the sustainability of high streets.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	122117
answer	answer is ministerial correction date of answer 19/01/2018 answer text <p>The Government does not make assessments of the impact bank, post office, building society branch, or pub closures have on the sustainability of high streets. While the decision to close a branch remains a commercial judgement for individual banks and building societies, the impact on communities must be understood, considered and mitigated where possible.</p><p>The industry’s Access to Banking Standard, launched in May 2017, commits banks and building societies to ensure personal and business customers are better informed about branch closures and the reasons for them closing, along with the options they have locally to continue to access banking services, including specialist assistance for customers who need more help. The Access to Banking Standard is monitored and enforced by the independent Lending Standards Board.</p><p>99% of banks’ personal and 95% of banks’ business customers are now able to withdraw cash, deposit cash and cheques, and make balance enquiries at a Post Office counter via its network of 11,600 branches. At Autumn Budget 2017, the then Economic Secretary to the Treasury wrote to the Post Office and UK Finance to ask them to raise public awareness of the banking services available at the Post Office for individuals and SMEs.</p><p>Since 2010, Government has invested over £2billion in to the Post Office network, with a further £370m announced on 20 December. This has led to the most stable number of branches in the network for decades.</p><p>The Post Office continues to meet its access criteria with 99.7% of the total population living within 3 miles of a Post Office.</p><p>The Government recognises the importance of pubs to communities and the high street. To support pubs and local industries, and recognising that alcohol duties already rose by inflation earlier this year, my right hon. Friend the Chancellor announced at Autumn Budget 2017 that he was freezing all alcohol duties. Pubs play an important role in local communities and help promote responsible drinking. Freezing beer duty rates this year helps pubs: the British Beer and Pub Association (BBPA) estimate around two thirds of the alcohol sold in pubs is beer. At Spring Budget 2017, the Chancellor announced a package of support for pubs in England with their business rates. This provided a £1,000 discount to all pubs with a rateable value of less than £100,000. This scheme was extended by an additional year into 2018/19 at Autumn Budget.</p><p>Additionally, the Chancellor brought forward the planned switch in the indexation of business rates from RPI to CPI by two years to 2018. This will benefit all businesses on the UK high street and represents a cut in business rates every year from April 2018. In total, the switch from RPI to CPI is worth £4.1bn by 2023.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 19/01/2018 10:04:56 answering member 3936 label Biography information for Andrew Griffiths previous answer version 34625 answering member constituency Burton answering member printed Andrew Griffiths answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane

816977

registered interest
date	05/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Post Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many Community Post Offices in each Parliamentary constituency receive funding from the public purse.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	121404
answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>The Post Office is modernising and improving its national network, with thousands of branches benefitting from investment under the Government funded Network Transformation programme. This programme has already seen over 7,000 of the network’s branches modernised, delivering benefits to customers, including much longer opening hours and improved branch environments.</p><p> </p><p>It has also seen around 3,000 branches designated as ‘Community Branches’. These are typically ‘the last shop or service in a village or community’, providing vital access to Post Office services in areas which are mostly remote, rural or urban deprived. Community Branches are benefitting from continuing to receive a fixed element of remuneration from Post Office, and do not receive Government funding directly. Additionally, these branches have also had access to a £20m Government funded Community Branch Fund, to provide them with investment to help support their long-term sustainability.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:27:24 answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane

816978

registered interest
date	05/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Post Offices: Closures
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many (a) main post offices, (b) local post offices and (c) community post offices have closed as a result of network transformation.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	121405
answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>The provision and location of post offices is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter to provide the information requested. A copy of her reply will be placed in the libraries of the House.</p><p> </p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:25:50 answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane

816980

registered interest
date	05/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Post Offices: Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many cases of fraud have been detected in the management of (a) main post offices, (b) local post offices and (c) community post offices in each year for which figures are available.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	121407
answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Monitoring and management of fraud is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the libraries of the House.</p><p> </p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:24:45 answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane

816981

registered interest
date	05/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Post Offices: Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will list all cases of fraud or theft greater than £50,000 detected within the management of UK Post Offices in each year for which figures are available.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	121408
answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Fraud detection and monitoring theft is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the Libraries of the House.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:44:47 answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane

816982

registered interest
date	05/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Post Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to monitor the customer satisfaction levels (a) before and (b) after the transfer of Crown post offices to private sector management.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	121409
answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Monitoring customer satisfaction and service performance is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the libraries of the House.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:22:09 answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane

816983

registered interest
date	05/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Post Offices: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department has taken to recognise and reward long-term service and loyalty of postmasters.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	121410
answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Contractual arrangements with its postmasters, including remuneration and reward arrangements, is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the libraries of the House.</p><p> </p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:23:24 answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane

816984

registered interest
date	05/01/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Post Offices: Training
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what the average amount spent by his Department on training new entrant post-masters in each of the last ten years.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	121411
answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Training of its postmasters is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter and provide the information requested. A copy of her reply will be placed in the libraries of the House.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:20:45 answering member 3936 label Biography information for Andrew Griffiths
tabling member	534 label Biography information for Chris Ruane