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<p>Guidance on handling correspondence from Members of Parliament, Peers, MEPs and
Members of devolved Administrations is available online.</p><p> </p><p>The guidance
states that:</p><p> </p><p><em>'Individual departments' targets for routine correspondence
from MPs should be a maximum of 20 working days. Departments should consider setting
themselves more challenging targets'</em></p><p> </p><p>The guidance adds that, when
delays occur, Departments should:</p><p> </p><p><em>'Ensure all correspondence is
responded to as quickly as possible, keeping the MP informed at all times'</em></p><p>
</p><p>Departments should apply the same standards when dealing with correspondence
from Peers.</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf"
target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf</a></p><p>
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