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155361

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Military Medals Review
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether they have any plans to release Sir John Holmes' Final Report on the case for a National Defence Medal.
tabling member printed	Lord Palmer of Childs Hill
uin	HL2819
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>As part of his Review of Military Medals, Sir John Holmes reviewed the case for a National Defence Medal. An options paper was produced and a copy of this paper was placed in the Libraries of both Houses on 29 July 2014, accompanying the Written Ministerial Statement on the Military Medals Review by the Lord Privy Seal on the same day.</p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 17/11/2014 12:39:18 answering member 1816 label Biography information for Lord Wallace of Saltaire
tabling member	4214 label Biography information for Lord Palmer of Childs Hill

155406

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Civil Servants: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, what the reason is for the time taken by MyCSP to answer telephone calls from customers.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	214399
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.</p><p>Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.</p><p>The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.</p><p>MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.</p><p>Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214396 214397 question first answered 17/11/2014 17:21:42 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	429 label Biography information for Derek Twigg

155408

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Civil Servants: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how many civil servants who have retired in the last 12 months and applied for their pension have experienced delays in receiving payments.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	214396
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.</p><p>Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.</p><p>The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.</p><p>MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.</p><p>Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214397 214399 question first answered 17/11/2014 17:21:42 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	429 label Biography information for Derek Twigg

155409

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Civil Servants: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, what the average time taken is to make a first pension payment to a recently retired civil servant.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	214397
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.</p><p>Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.</p><p>The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.</p><p>MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.</p><p>Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214396 214399 question first answered 17/11/2014 17:21:42 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	429 label Biography information for Derek Twigg

155411

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
tabling member constituency	Brighton, Kemptown
tabling member printed	Simon Kirby
uin	214245
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>My Department aims to respond to all correspondence within 15 working days. Business processes are regularly reviewed to ensure we meet this target.</p><p>Guidance on handling correspondence from Members of Parliament, Peers, MEPs and Members of devolved Administrations will be updated in due course.</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf</a></p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude question first answered 17/11/2014 16:40:46 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	3929 label Biography information for Simon Kirby

155515

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Harassment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how many harassment cases were reported to the police in (a) 2011-12, (b) 2012-13 and (c) 2013-14.
tabling member constituency	Mid Bedfordshire
tabling member printed	Nadine Dorries
uin	214310
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.</p><p> </p> answering member constituency Reading East answering member printed Mr Rob Wilson question first answered 17/11/2014 16:40:15 answering member 1556 label Biography information for Mr Rob Wilson attachment 1 file name PQ 214310 ONS 400.pdf title ONS Letter to Member - Harassment Cases
tabling member	1481 label Biography information for Ms Nadine Dorries

147394

registered interest
date	10/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Cybersecurity
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what assessment have they made of the robustness of cyber security in the United Kingdom.
tabling member printed	Lord Kennedy of Southwark
uin	HL2798
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The UK Cyber Security Strategy, published in November 2011, sets out how the UK will support economic prosperity, protect national security and safeguard the public’s way of life, working with partners to strengthen UK cyber security.</p><p> </p><p>The Government has put in place a National Cyber Security Programme backed up by £860 million of Government investment to 2016 to help meet the objectives of the strategy and transform the UK’s approach to cyber security.</p><p> </p><p>Government reports annually to Parliament on progress in delivering its Cyber Security Strategy. The latest report is available here -</p><p><a href="https://www.gov.uk/government/speeches/uk-cyber-security-strategy-statement-on-progress-2-years-on" target="_blank">https://www.gov.uk/government/speeches/uk-cyber-security-strategy-statement-on-progress-2-years-on</a><em>.</em></p><p> </p><p>We will be reporting on progress again by the end of this year.</p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 17/11/2014 12:29:11 answering member 1816 label Biography information for Lord Wallace of Saltaire
tabling member	4153 label Biography information for Lord Kennedy of Southwark

147397

registered interest
date	10/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Local Government: Mutual Societies
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what action are they taking to support the establishment of mutuals in local government.
tabling member printed	Lord Kennedy of Southwark
uin	HL2801
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The Government is committed to helping public sector staff take control of the services they deliver. The Cabinet Office Mutual Support Programme (MSP) provides £10m in funding to deliver guidance and support to employee controlled services and organisations.</p><p> </p><p>There are now 101 cross-sector public service mutuals across England, delivering over £1.5bn of public services.</p><p> </p><p>More information on the support available through the Cabinet Office Mutuals Programme can be found here: https://www.gov.uk/mutuals</p><p> </p><p> </p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 17/11/2014 12:36:27 answering member 1816 label Biography information for Lord Wallace of Saltaire
tabling member	4153 label Biography information for Lord Kennedy of Southwark

147427

registered interest
date	10/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Childbirth: Yorkshire and the Humber
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, (a) how many and (b) what proportion of births, where one or both parents were born outside the UK, there were in (i) Brigg and Goole constituency and (ii) Yorkshire and the Humber in each of the last 10 years.
tabling member constituency	Brigg and Goole
tabling member printed	Andrew Percy
uin	214172
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.</p><p> </p> answering member constituency Reading East answering member printed Mr Rob Wilson question first answered 17/11/2014 16:39:12 answering member 1556 label Biography information for Mr Rob Wilson attachment 1 file name PQ 214172 ONS 398.pdf title ONS Letter to Member - Births
tabling member	3939 label Biography information for Andrew Percy

147428

registered interest
date	10/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Electronic Government
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, pursuant to the Answer of 29 October 2014 to Question 211904, whether the public sector providers he has not received representations from includes the Post Office.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	214113
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>Government has decided not to provide identity assurance services directly but set the standards for providers, allowing people to choose which provider they wish to use. Government is not directly involved in verifying or authenticating people’s identity or storing identity data.</p><p>The Post Office is an identity provider on the GOV.UK Verify framework.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214114 question first answered 17/11/2014 16:37:24 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	4124 label Biography information for Chi Onwurah