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answering dept short name	Work and Pensions
answer date	2022-05-16
min answer › question first answered	2019-06-11T14:06:06.23Z
title	House of Commons Tabled Parliamentary Question 2022%2F23 1198

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1462644

registered interest

date

12/05/2022

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Universal Credit

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, what the average response time for online journal responses was in the latest period for which data is available by number of days, hours and minutes.

tabling member constituency

Ellesmere Port and Neston

tabling member printed

Justin Madders

uin

1198

answer

is ministerial correction

date of answer

20/05/2022

answer text

<p>Universal Credit is a 24/7 digital service that allows claimants to manage their own data and account online. Claimants can check their Universal Credit benefit payments, notify us of changes and record notes on the online journal facility. The journal is primarily used to support work search activity and not every entry requires a response.</p><p>The Case Manager or Work Coach receives a notification in real time when a claimant submits an entry. Journal entries are monitored daily as part of our case management approach.</p>

answering member constituency

Macclesfield

answering member printed

David Rutley

question first answered

20/05/2022 13:32:47

answering member

4033

label	Biography information for David Rutley

tabling member

4418

label	Biography information for Justin Madders