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<p>Information on the proportion of patients with a long-term condition without access
to a smart phone is not routinely collected. We are committed to ensuring that all
those using the National Health Service have fair and equitable access to high quality,
effective healthcare services that are responsive to all patients’ needs.</p><p>The
NHS Long Term Plan sets a clear directive to offer digital first options for the provision
of health and care to meet user needs and create a sustainable health and care system.
We will continue to offer people choice in how they access NHS services.</p><p>Our
mission is to empower people to participate in their health and care using digital
services that meet their needs, target prevention and offer a personalised experience.</p><p>Whilst
interaction with many health and care services will shift to digital over the coming
years, this shift will not be obligatory for people who are unable or unwilling to
do so. As more people move to digital channels, the time of health professionals will
be freed up to spend more time with people with greater needs.</p><p> </p><p> </p>
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