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1132838

registered interest
date	18/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate he has made of the cost to the public purse of personal independence back-payments owed to claimants.
tabling member constituency	Glasgow North West
tabling member printed	Carol Monaghan
uin	266164
answer	answer is ministerial correction date of answer 24/06/2019 answer text <p>The information requested is not collated centrally and could only be provided at disproportionate cost.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 24/06/2019 12:27:50 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4443 label Biography information for Carol Monaghan

1132841

registered interest
date	18/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much her Department owes in social security benefit back-payments to claimants as a result of errors made by her Department.
tabling member constituency	Glasgow North West
tabling member printed	Carol Monaghan
uin	266166
answer	answer is ministerial correction date of answer 24/06/2019 answer text <p>The information requested is not collated centrally and could only be provided at disproportionate cost.</p><p><strong> </strong></p><p /> answering member constituency Colchester answering member printed Will Quince question first answered 24/06/2019 16:52:20 answering member 4423 label Biography information for Will Quince
tabling member	4443 label Biography information for Carol Monaghan

1132858

registered interest
date	18/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 17 June 2019 to Question 263186 on Universal Credit, what the timeframe is for the (a) Landlord portal going live and (b) platform within the Landlord portal to enable social landlords to notify his Department of annual rent increases.
tabling member constituency	Kilmarnock and Loudoun
tabling member printed	Alan Brown
uin	266176
answer	answer is ministerial correction date of answer 24/06/2019 answer text <p>The Department maintains guidance on GOV.UK, relevant for private and social sector landlords, with information about Universal Credit including the landlord portal which has existed since 2017. This can be accessed at: <a href="http://www.gov.uk/government/publications/universal-credit-and-rented-housing--2/universal-credit-and-rented-housing-guide-for-landlords" target="_blank">www.gov.uk/government/publications/universal-credit-and-rented-housing--2/universal-credit-and-rented-housing-guide-for-landlords</a></p><p> </p><p>The Department will deliver improvements which include: (a) an online form for all landlords to request a managed payment for rent from Universal Credit, and (b) an upload facility for social landlords to notify annual rent changes via the existing landlord portal. Both systems are expected to be fully operational by the end of 2019 following completion of rigorous testing.</p> answering member constituency Colchester answering member printed Will Quince question first answered 24/06/2019 13:28:17 answering member 4423 label Biography information for Will Quince
tabling member	4470 label Biography information for Alan Brown

1132882

registered interest
date	18/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Veterans
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Forces in Mind Trust report entitled Social security benefits and transitions from military to civilian life, published in June 2019, what steps she is taking to ensure that her officials are given adequate training to support ex-service personnel with their benefit claims.
tabling member constituency	Newcastle-under-Lyme
tabling member printed	Paul Farrelly
uin	266118
answer	answer is ministerial correction date of answer 24/06/2019 answer text <p>DWP equips our people with a variety of training to help them serve and support all clients who have complex needs, including ex-service personnel, to make claims to all DWP.</p><p> </p><p>We attach a great deal of importance to meeting our commitments under the Armed Forces Covenant and we were pleased to see that the report recognised some of the excellent work undertaken by DWP staff to support veterans. We have also already made a number of improvements.</p><p> </p><p>In February 2019 we launched a refreshed job description for the Armed Forces Champion (AFC) which sets out what is expected of an AFC, the key relationships they need to form and other useful resources available to them.</p><p> </p><p>The Armed Forces Champions ensure the support, advice and guidance offered by Jobcentre Plus reflects the needs of service leavers and the wider armed forces community in their district. Information about benefits is freely available on GOV.UK and many of our AFC work directly with military bases to provide additional information.</p><p> </p><p>Work Coaches in every Jobcentre have all the information they need to offer a tailored service to all claimants and have access to a District Provision Tool which outlines sources of help and provision available locally, including support specific to service leavers.</p><p>The Department’s learning products emphasise the importance of treating each claimant as an individual in order to identify and meet their specific needs, whatever they may be.</p><p> </p><p>There is also further DWP learning addressing the broader awareness, skills and behaviours required when dealing with all those transitioning from military to civilian life.</p><p> </p><p>We keep our training under review and are always open to ideas and considerations on how to improve the services we offer.</p> answering member constituency Colchester answering member printed Will Quince question first answered 24/06/2019 16:47:04 answering member 4423 label Biography information for Will Quince
tabling member	1436 label Biography information for Paul Farrelly