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min question first answered	2018-11-20T15:31:59.637Z
answer date	2019-02-12
question text	To ask the Secretary of State for Work and Pensions%2C what assessment she has made of the adequacy of the provision of deaf support services to %28a%29 constituents in West Lancashire and %28b%29 people throughout Lancashire by %28i%29 Lancashire County Council%2C %28ii%29 the NHS%2C %28iii%29 courts%2C %28iv%29 local authorities and %28v%29 other public agencies.

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1056654

registered interest

date

07/02/2019

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Hearing Impaired

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of the provision of deaf support services to (a) constituents in West Lancashire and (b) people throughout Lancashire by (i) Lancashire County Council, (ii) the NHS, (iii) courts, (iv) local authorities and (v) other public agencies.

tabling member constituency

West Lancashire

tabling member printed

Rosie Cooper

uin

218235

answer

is ministerial correction

date of answer

12/02/2019

answer text

It is for each Government department and public authority to make adequate provision for deaf support services. Disability in the UK is mainstreamed. This means that whilst I promote disability issues across government, every department is ultimately responsible for considering disability in the development and implementation of its policies and services. For services provided by the Department for Work and Pensions to customers who are deaf or have hearing loss, we provide the following services:<ul><li>Interpretation services such as BSL</li><li>Video Relay Service for BSL users claiming certain benefits</li><li>Videos with BSL translations on certain topics</li><li>Textphone services for customers unable to contact the Department by phone</li><li>Next Generation Text for which users require access to a smart device</li><li>Email as a reasonable adjustment to replace other communication methods</li></ul>

answering member constituency

Truro and Falmouth

answering member printed

Sarah Newton

question first answered

12/02/2019 16:54:02

answering member

4071

label	Biography information for Sarah Newton

tabling member

1538

label	Biography information for Rosie Cooper