| answer text |
<p>Consumer protection legislation prohibits traders from engaging in unfair commercial
practices. The Consumer Protection from Unfair Trading Regulations 2008 (CPRs) prohibit
traders from engaging in unfair commercial practices such as misleading actions.</p><p>
</p><p>There is also legislation in place that protects consumers when buying tickets
from secondary ticketing facilities which have an equity interest in the tickets being
sold. For example, the Consumer Rights Act 2015 requires that, where the ticket seller
is the operator of a secondary ticketing facility or a person who is employed or engaged
by them, they must make this matter known to a prospective buyer.</p><p> </p><p>In
April 2018, the European Commission published a draft Directive to modernise and improve
the enforcement of EU consumer law. This included a proposal to require online marketplaces
to provide more information to help consumers understand their rights when shopping
through an online marketplace. The proposal is still being negotiated.</p>
|
|
