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984749

registered interest
date	10/10/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Asylum: Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, whether provisions will be included in the new asylum accommodation contracts to ensure that service providers that fail to meet specified standards will be held to account.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177768
answer	answer is ministerial correction date of answer 19/10/2018 answer text <p>The Home Office has a rigorous contract compliance regime in place to ensure that the required performance standards expected of all providers, as defined in the contracts, are met. More specifically:</p><p>The Provider shall perform the Services to meet or exceed the Performance Standards defined in the Statement of Requirements and the Key Performance Indicators (KPIs) defined within the Performance Management Regime.</p><p>Service Credits associated with Provider performance failures against the KPI targets, shall be applied by the Authority from the Contract Effective Date.</p><p>Service Credits will be applied in the event of performance failures against KPIs, at a level commensurate with the Provider’s degree of failure against the relevant KPI. The agreed Service Credit Payment (SCP) for each Service Area will be deducted from the Monthly Service Payment which would otherwise be payable to the Provider for the relevant Payment Period.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 19/10/2018 11:53:12 answering member 4048 label Biography information for Caroline Nokes
tabling member	4510 label Biography information for Helen Hayes

984751

registered interest
date	10/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the implications for her policies of research by the Trussell Trust which found a 52 per cent increase in food bank usage in areas where universal credit has been implemented for 12 months or more.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177769
answer	answer is ministerial correction date of answer 16/10/2018 answer text <p>We work closely with The Trussell Trust and welcome their feedback. It is worth noting that much of their analysis was carried out before the improvements we announced at Autumn Budget 2017, and which were introduced earlier this year. The comprehensive and wide-ranging package worth £1.5 billion to help people in their first assessment period included, the abolition of waiting days, the introduction of advances up to 100% of a claimant’s indicative award (repayable over a period of up to 12 months), and a two week transitional payment for those previously claiming Housing Benefit.</p><p> </p><p>The Trussell Trust welcomed our changes in the Budget saying they would “ease the pressure on thousands of households on very low incomes” and “shows that Government is listening”.</p><p> </p><p>Earlier this month, we announced a new partnership with Citizens Advice and Citizens Advice Scotland to deliver Universal Support. We want to make sure that the most vulnerable people get the best possible support when claiming Universal Credit. Citizens Advice will help deliver a high-quality and consistent service to people claiming Universal Credit, to assist them manage their claim, get paid on time and budget effectively. This was welcomed by the Trussell Trust.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 178250 question first answered 16/10/2018 16:34:39 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4510 label Biography information for Helen Hayes

984752

registered interest
date	10/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of new universal credit claimants have had to wait longer than five weeks for initial payment in each month since January 2018.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177770
answer	answer is ministerial correction date of answer 26/10/2018 answer text <p>The proportion of Universal Credit new claimants who waited more than five weeks from their payment due date for their initial Universal Credit payment is in the table below.</p><p> </p><p>In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, or having outstanding verification issues, such as housing costs and self-employed earnings.</p><p> </p><p>We have taken steps to improve verification processes. For example, we have listened to feedback and built processes into the system to make it easier and quicker for people to verify their housing costs, for example through the landlord portal.</p><p> </p><table><tbody><tr><td><p>Payment due date</p></td><td><p>Waited more than 5 weeks beyond the payment due date for initial<strong>*</strong> payment</p></td><td><p>Waited more than 5 weeks beyond the payment due date for payment in full</p></td></tr><tr><td><p>Jan-18</p></td><td><p>1%</p></td><td><p>7%</p></td></tr><tr><td><p>Feb-18</p></td><td><p>1%</p></td><td><p>6%</p></td></tr><tr><td><p>Mar-18</p></td><td><p>2%</p></td><td><p>7%</p></td></tr><tr><td><p>Apr-18</p></td><td><p>2%</p></td><td><p>7%</p></td></tr><tr><td><p>May-18</p></td><td><p>2%</p></td><td><p>7%</p></td></tr><tr><td><p>Jun-18</p></td><td><p>1%</p></td><td><p>5%</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>Notes:</p><p> </p><p>These results can change retrospectively as further information is received and is from our internal management data.</p><p> </p><p><strong>*</strong>Initial % of paid claims that received some payment</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 26/10/2018 14:51:46 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4510 label Biography information for Helen Hayes

984753

registered interest
date	10/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that under managed migration welfare claimants do not miss the application deadline for their new benefit before losing their legacy benefits; and what (a) protections and (b) support she plans to put in place for those who do miss that deadline.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177771
answer	answer is ministerial correction date of answer 25/10/2018 answer text <p>The regulation to enact managed migration will come before Parliament this autumn and are subject to parliamentary approval. We will only begin migrating people onto Universal Credit at volume after a careful and robust period of testing, with up to 10,000 being migrated in the test phase. We take seriously the need to support vulnerable claimants moving to Universal Credit; we will work with stakeholders and organisations to understand the best way to support all of our customers to move to Universal Credit. Through a safe and gradual start for Managed Migration, we will be able to determine the best way to support everyone to successfully move to Universal Credit.</p><p> </p><p>In our high-level design for managed migration, there is a comprehensive preparation period for claimants, which will last between four to six months. During this time, claimants will receive initial communications to alert them to the fact their legacy benefits will be ending and that they need to make a claim for Universal Credit. These communications will also outline the additional support available to help them to make their claim.</p><p> </p><p>After this period, claimants will receive a migration notification which sets out the timescale for them to make their Universal Credit claim. The regulations set out a minimum of one month but there is flexibility to extend this period if it is identified that certain claimants, such as those who are vulnerable or have complex needs, require longer timescales to make their Universal Credit claim. There is no limit on the number of times that a claimant may ask to extend their deadline, providing that they have a good reason for doing so. Each request for an extension will be considered on its own merits</p><p>During the notification period, claimants who have not already made a Universal Credit claim by a certain point will also be reminded that they will have to make a Universal Credit claim by their deadline. This contact also makes it possible for agents to gauge whether a claimant is having difficulty in making a Universal Credit claim and take action if needed by extending the deadline for the Universal Credit claim to be made or arranging appropriate support to help the claimant complete the migration process.</p><p>In the event that a claimant fails to make a Universal Credit claim before their deadline, an agent will check for evidence of complex needs or vulnerability before the existing benefits are stopped, to ensure that these claimants are safeguarded.</p><p> </p><p>Anyone who fails to claim by their given deadline, but does so within a month after that deadline, will have their claim backdated and be considered for Transitional Protection if they meet the prescribed criteria.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 25/10/2018 09:04:19 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4510 label Biography information for Helen Hayes

984465

registered interest
date	09/10/2018
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Mental Health Services: Greater London
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, how many people aged under 18 in (a) Dulwich and West Norwood constituency, (b) the London borough of Lambeth and (c) the London borough of Southwark have applied but failed to meet the threshold for child and adolescent mental health services treatment in each of the last five years.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177365
answer	answer is ministerial correction date of answer 15/10/2018 answer text <p>The information requested is not collected in the format requested.</p> answering member constituency West Suffolk answering member printed Matt Hancock grouped question UIN 177366 question first answered 15/10/2018 16:38:59 answering member 4070 label Biography information for Matt Hancock
tabling member	4510 label Biography information for Helen Hayes

984466

registered interest
date	09/10/2018
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Mental Health Services: Children and Young People
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, by what proportion the number of child and adolescent mental health services referrals have increased in (a) Dulwich and West Norwood constituency and (b) England in each of the last five years.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177366
answer	answer is ministerial correction date of answer 15/10/2018 answer text <p>The information requested is not collected in the format requested.</p> answering member constituency West Suffolk answering member printed Matt Hancock grouped question UIN 177365 question first answered 15/10/2018 16:38:59 answering member 4070 label Biography information for Matt Hancock
tabling member	4510 label Biography information for Helen Hayes

984467

registered interest
date	09/10/2018
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Mental Health Services: Children and Young People
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to page 21 of the Education Policy Institute's report, Access to children and young people's mental health services - 2018, published in October 2018, if he will make an assessment of the implications for policies of the finding that there was no or limited follow-up involving the CAMHS providers of referrals including cases involving self harm.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177367
answer	answer is ministerial correction date of answer 15/10/2018 answer text <p>Where a local National Health Service children and young people’s mental health service rejects a referral, the young person or their carers should be signposted to appropriate support elsewhere, as not all referrals are appropriate for NHS specialist help. We are increasing access to NHS services and aim for an additional 70,000 children and young people a year to receive access to specialist mental health treatment by 2020/21, and we have put the first waiting time standards in place for children and young people’s mental health.</p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 15/10/2018 16:39:47 answering member 4070 label Biography information for Matt Hancock
tabling member	4510 label Biography information for Helen Hayes

984468

registered interest
date	09/10/2018
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Housing Revenue Accounts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, what the timetable is for the removal of the Housing Revenue Account borrowing cap for local authorities.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	177368
answer	answer is ministerial correction date of answer 15/10/2018 answer text <p>The Housing Revenue Account borrowing cap for local authorities will be removed as soon as possible, with further detail confirmed in the Budget.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 15/10/2018 16:16:10 answering member 4495 label Biography information for Kit Malthouse
tabling member	4510 label Biography information for Helen Hayes