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min date tabled	2018-10-09
answer date	2018-10-15
min answer › question first answered	2018-10-18T15:48:02.173Z
answer › is ministerial correction	false
hansard heading	Asylum: Housing

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

984749

registered interest

date

10/10/2018

answering body

Home Office

answering dept id

answering dept short name

Home Office

answering dept sort name

Home Office

hansard heading

Asylum: Housing

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for the Home Department, whether provisions will be included in the new asylum accommodation contracts to ensure that service providers that fail to meet specified standards will be held to account.

tabling member constituency

Dulwich and West Norwood

tabling member printed

Helen Hayes

uin

177768

answer

is ministerial correction

date of answer

19/10/2018

answer text

The Home Office has a rigorous contract compliance regime in place to ensure that the required performance standards expected of all providers, as defined in the contracts, are met. More specifically:The Provider shall perform the Services to meet or exceed the Performance Standards defined in the Statement of Requirements and the Key Performance Indicators (KPIs) defined within the Performance Management Regime.Service Credits associated with Provider performance failures against the KPI targets, shall be applied by the Authority from the Contract Effective Date.Service Credits will be applied in the event of performance failures against KPIs, at a level commensurate with the Provider’s degree of failure against the relevant KPI. The agreed Service Credit Payment (SCP) for each Service Area will be deducted from the Monthly Service Payment which would otherwise be payable to the Provider for the relevant Payment Period.

answering member constituency

Romsey and Southampton North

answering member printed

Caroline Nokes

question first answered

19/10/2018 11:53:12

answering member

4048

label	Biography information for Caroline Nokes

tabling member

4510

label	Biography information for Helen Hayes