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969151

registered interest
date	06/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many Service Requests for (a) a new child maintenance scheme claim, (b) a change of circumstances, (c) a variation request, (d) chasing arrears, and (e) undertaking enforcement action remain outstanding in the 2012 Child Maintenance Scheme computer system.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	171426
answer	answer is ministerial correction date of answer 14/09/2018 answer text <p>As at the end of August 2018 the following CMS case SRs remained outstanding;</p><p> </p><table><tbody><tr><td><p>Applications</p></td><td><p>8,518</p></td></tr><tr><td><p>Change of Circumstances</p></td><td><p>89,518</p></td></tr><tr><td><p>Variations</p></td><td><p>4,469</p></td></tr><tr><td><p>Arrears</p></td><td><p>38,354</p></td></tr><tr><td><p>Enforcement</p></td><td><p>36,975</p></td></tr></tbody></table><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 14/09/2018 13:49:36 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

969152

registered interest
date	06/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many hours the Child Maintenance System has been (a) unavailable to staff and (b) working with reduced performance in the last six months.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	171427
answer	answer is ministerial correction date of answer 14/09/2018 answer text <p>We record all incidents where the 2012 Child Maintenance Service has not been available for staff. Over the last six months, this has been:</p><p> </p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Minutes lost</strong></p></td><td><p><strong>Hours Lost</strong></p></td><td><p><strong>% Availability</strong></p></td></tr><tr><td><p>March</p></td><td><p>1230</p></td><td><p>20.5</p></td><td><p>97.73%</p></td></tr><tr><td><p>April</p></td><td><p>0</p></td><td><p>0</p></td><td><p>100.00%</p></td></tr><tr><td><p>May</p></td><td><p>103</p></td><td><p>1.72</p></td><td><p>99.70%</p></td></tr><tr><td><p>June</p></td><td><p>30</p></td><td><p>0.5</p></td><td><p>99.93%</p></td></tr><tr><td><p>July</p></td><td><p>30</p></td><td><p>0.5</p></td><td><p>99.91%</p></td></tr><tr><td><p>Aug</p></td><td><p>180</p></td><td><p>3</p></td><td><p>99.62%</p></td></tr></tbody></table><p><strong> </strong></p><p>Although we manage periods of reduced performance as incidents, there is no formal measure for degraded service as these may impact sub-sets of system users differently.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 14/09/2018 11:55:38 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

969153

registered interest
date	06/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many processing hours for Child Maintenance service requests were lost as a result of (a) technical and (b) IT faults in the last six months.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	171428
answer	answer is ministerial correction date of answer 14/09/2018 answer text <p>We record all incidents where the 2012 Child Maintenance System has not been available to staff but we are unable to analyse this data by technical and IT faults. On average over the last six months, the hours lost have been 4.37 hours per month.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 14/09/2018 12:06:12 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

969154

registered interest
date	06/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department has plans to undertake an assessment of the effectiveness of the Child Maintenance Scheme computer system; and if she will make a statement.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	171429
answer	answer is ministerial correction date of answer 14/09/2018 answer text <p>The effectiveness of the Department’s systems including the 2012 Child Maintenance System is continuously reviewed. A service improvement programme was established in April 2018 and has resulted in better performance, more stability, fewer incidents and a reduction in known problems.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 14/09/2018 12:11:38 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

969155

registered interest
date	06/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of staffing levels working on the Child Maintenance system.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	171430
answer	answer is ministerial correction date of answer 10/09/2018 answer text <p>The numbers of people working within the Child Maintenance Service is reviewed regularly to ensure we have sufficient resources to answer customer calls and progress cases. So far in 2018, we have recruited 510 people into the Child Maintenance Service, with these people joining us between February 2018 and August 2018. We will continue to review the volumes of work against our forecasting model to ensure that we adjust staffing levels as required.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/09/2018 15:52:38 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

969276

registered interest
date	06/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will publish a list of the mobile phone applications developed by her Department and its agencies in the last three years; and what the cost to the public purse was of developing of each of those applications.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	171521
answer	answer is ministerial correction date of answer 12/09/2018 answer text <p>DWP have not developed any dedicated mobile apps for employee or agency use.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/09/2018 14:11:46 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4418 label Biography information for Justin Madders

968108

registered interest
date	05/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Scotland
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 23 July 2018 to Question 165149, on Social Security Benefits: Scotland, how many claimants have outstanding benefit overpayment debts that are to be devolved to Scotland which are attributable to (a) overpayment and (b) fraud debts.
tabling member constituency	East Lothian
tabling member printed	Martin Whitfield
uin	170770
answer	answer is ministerial correction date of answer 10/09/2018 answer text <p>Current data shows that there are 16,457 claimants with overpayments debts that are due to be devolved to Scottish Government. Of this total, 1,079 have overpayment debts classified as Fraud.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/09/2018 15:03:53 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4626 label Biography information for Martin Whitfield

968116

registered interest
date	05/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Cold Weather Payments: North Wales
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the potential merits of using an alternative weather station to the Mona weather station when determining eligibility for cold weather payments for postcode areas LL33 and LL54-LL61.
tabling member constituency	Arfon
tabling member printed	Hywel Williams
uin	170716
answer	answer is ministerial correction date of answer 10/09/2018 answer text <p>The linkages between postcodes and weather stations are reviewed every year, with the last review being submitted in July 2018. In addition to this year’s review I have commissioned a supplementary review of the LL33 and LL54-61 postcodes, which will be communicated when the Met Office have finalised their thorough re-assessment of the postcodes links.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/09/2018 15:10:55 answering member 4105 label Biography information for Justin Tomlinson
tabling member	1397 label Biography information for Hywel Williams

968181

registered interest
date	05/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Bereavement Support Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many families have claimed the (a) higher and (b) lower rate of bereavement support since 6 April 2017 in (i) England, (ii) the North West, (iii) Merseyside and (iv) Wallasey constituency.
tabling member constituency	Wallasey
tabling member printed	Ms Angela Eagle
uin	170703
answer	answer is ministerial correction date of answer 10/09/2018 answer text <p>The information requested is not currently available and to provide it would incur disproportionate cost.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/09/2018 15:14:02 answering member 4105 label Biography information for Justin Tomlinson
tabling member	491 label Biography information for Dame Angela Eagle

968185

registered interest
date	05/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Public Appointments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what information her Department holds on the socio-economic background of people appointed to senior positions in her Department in the last five years.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	170822
answer	answer is ministerial correction date of answer 11/09/2018 answer text <p>Currently DWP does not routinely capture Socio-Economic Background (SEB) information as part of Departmental workforce data. Following the release of the official SEB measures produced by the Cabinet Office in June 2018, we are considering our approach to gathering baseline SEB data. In addition, from 2019 DWP will be collecting SEB information via the annual Civil Service People Survey.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 11/09/2018 11:32:13 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4491 label Biography information for Vicky Foxcroft