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437185

registered interest
date	10/12/2015
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Home Office: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what her Department's target is for time taken to respond to letters and emails from hon. Members; what the average time taken by her Department to respond to such letters and emails is; and how many such letters and emails received between 1 January and 30 September 2015 remained unanswered after eight weeks.
tabling member constituency	Preston
tabling member printed	Mr Mark Hendrick
uin	19652
answer	answer is ministerial correction date of answer 15/12/2015 answer text <p>Target times for replying to correspondence from hon. Members differ in operational and non-operational areas of the Home Office. Information for the period 1 January to 30 September 2015 is included in the attached table. Across the department correspondence unanswered after eight weeks is approximately 0.3% of that received.</p><table><tbody><tr><td></td><td><p>Volume</p></td><td><p>Target</p></td><td><p>Average response time</p></td><td><p>Unanswered after 8 weeks</p></td></tr><tr><td><p>UK Visas and Immigration, Immigration Enforcement and Border Force</p></td><td><p>25,111</p></td><td><p>20 working days</p></td><td><p>9 working days</p></td><td><p>21</p></td></tr><tr><td><p>Home Office HQ</p></td><td><p>4,608</p></td><td><p>15 working days</p></td><td><p>11 working days</p></td><td><p>78</p></td></tr><tr><td><p>HM Passport Office</p></td><td><p>2,522</p></td><td><p>15 working days</p></td><td><p>12 working days</p></td><td><p>2</p></td></tr></tbody></table> answering member constituency Staffordshire Moorlands answering member printed Karen Bradley question first answered 15/12/2015 17:42:42 answering member 4110 label Biography information for Dame Karen Bradley attachment 1 file name Table - PQ 19652 (Mark Hendrick MP).docx title Table - PQ 19652 previous answer version 35663 answering member constituency Staffordshire Moorlands answering member printed Karen Bradley answering member 4110 label Biography information for Dame Karen Bradley
tabling member	473 label Biography information for Sir Mark Hendrick

437188

registered interest
date	10/12/2015
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Vetting: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, (a) what the average waiting time was for checks by the Disclosure and Barring Service to be completed and (b) how long on average the Police National Computer search took in (i) 2010-11, (ii) 2011-12, (iii) 2012-13, (iv) 2013-14, (v) 2014-15 and (vi) 2015-16 to date.
tabling member constituency	Harrow West
tabling member printed	Gareth Thomas
uin	19688
answer	answer is ministerial correction date of answer 15/12/2015 answer text <p>The following table shows, for each year from November 2010 to October 2015, both the average end-to-end turnaround time for Disclosure and Barring Service (DBS) certificates and the average time to complete the Police National Computer (PNC) stage.</p><p>The PNC stage has been defined as the time spent in DBS between receipt of an application and – in the case of Enhanced Disclosures – its despatch to local police forces; or – in the case of Standard Disclosures – its assembly for return to the applicant. During this period, DBS conducts a search of the Police National Computer, followed by internal checks to ensure both the accuracy and quality of certificates.</p><p><br></p><table><tbody><tr><td><p><strong>Time Period</strong></p></td><td><p><strong>Average End to End Turnaround (days)</strong></p></td><td><p><strong>Average PNC Stage Turnaround (days)</strong></p></td></tr><tr><td><p>Nov-10 to Oct-11</p></td><td><p>16.22</p></td><td><p>1.72</p></td></tr><tr><td><p>Nov-11 to Oct-12</p></td><td><p>10.85</p></td><td><p>2.25</p></td></tr><tr><td><p>Nov-12 to Oct-13</p></td><td><p>10.23</p></td><td><p>1.54</p></td></tr><tr><td><p>Nov-13 to Oct-14</p></td><td><p>13.63</p></td><td><p>2.42</p></td></tr><tr><td><p>Nov-14 to Oct-15</p></td><td><p>14.28</p></td><td><p>2.86</p></td></tr></tbody></table><p><br></p> answering member constituency Staffordshire Moorlands answering member printed Karen Bradley question first answered 15/12/2015 17:16:28 answering member 4110 label Biography information for Dame Karen Bradley
tabling member	177 label Biography information for Gareth Thomas