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156453

registered interest
date	18/11/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to his Department's consultation, child maintenance: closing cases in Segments 3 and 4 simultaneously, published on 27 October 2014, what effect such simultaneous closure will have on (a) forecast volumes and the cost of calls demands to the Child Maintenance Options Service, (b) forecast volumes and cost of recruitment and training of new staff for the Child Maintenance Options Service and (c) forecast staff numbers and costs associated with the validation of child maintenance arrears in closed cases in the year from April 2015.
tabling member constituency	Aberdeen South
tabling member printed	Dame Anne Begg
uin	215101
answer	answer is ministerial correction date of answer 24/11/2014 answer text <p /> <p>Child Maintenance Group is still considering the precise number of case closure letters that will be issued each week for Segments 3 and 4. Consequently, it isn’t yet possible to describe how confirmed letter numbers will influence forecasting assumptions. As all CSA cases will need to be closed over the agreed transitional timeline, resource demands will remain the same regardless of whether Segments 3 and 4 are implemented simultaneously.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/11/2014 11:54:09 answering member 220 label Biography information for Steve Webb
tabling member	572 label Biography information for Dame Anne Begg

156454

registered interest
date	18/11/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to his Department's consultation, child maintenance: closing cases in Segments 3 and 4 simultaneously, published on 27 October 2014, whether such simultaneous closure will affect the contract between G4S and his Department on the anticipated level of call demands to the Child Maintenance Options Service for the years 2015 and 2016.
tabling member constituency	Aberdeen South
tabling member printed	Dame Anne Begg
uin	215100
answer	answer is ministerial correction date of answer 24/11/2014 answer text <p /> <p>The proposed, simultaneous closure of Segment 3 and 4 cases will not affect the nature of the Child Maintenance Options supplier contract between G4S and DWP. This contract’s governance arrangement provides for operational resources to be reviewed each month and agreed for three months in advance, taking account of actual service demands versus forecasted business volumes.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 24/11/2014 11:58:50 answering member 220 label Biography information for Steve Webb
tabling member	572 label Biography information for Dame Anne Begg