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100670

registered interest
date	23/10/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Financial Services: Taxation
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what recent representations he has received from (a) business organisations and (b) trades unions about (i) economic integration within the EU and (ii) the proposed introduction of a financial transaction tax.
tabling member constituency	Belfast North
tabling member printed	Mr Nigel Dodds
uin	211667
answer	answer is ministerial correction date of answer 30/10/2014 answer text <p>Treasury Ministers and officials receive a wide variety of representations from organisations in both the public and private sectors.</p><p> </p><p> </p><p> </p><p>Details of ministerial and permanent secretary meetings with external organisations on departmental business are published quarterly and are available at:</p><p> </p><p> </p><p> </p><p><a href="http://www.hm-treasury.gov.uk/minister_hospitality.htm" target="_blank">http://www.hm-treasury.gov.uk/minister_hospitality.htm</a></p><p> </p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 30/10/2014 16:52:38 answering member 1529 label Biography information for Mr David Gauke
tabling member	1388 label Biography information for Lord Dodds of Duncairn

100671

registered interest
date	23/10/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Wales
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what progress has been made on the proposed closures of each HM Revenue and Customs office in North Wales; how many (a) forced and (b) voluntary redundancies each such closure entails; and what assessment he has made of the effect of such closures on levels of service by HM Revenue and Customs in North Wales.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	211760
answer	answer is ministerial correction date of answer 30/10/2014 answer text <p>HM Revenue and Customs (HMRC) announced on 16 October 2014 the closure of 14 of its smaller offices across the UK which do not fit the medium to long term plans of any line of business currently operating from them. This included one office in North Wales, Government Buildings, Colwyn Bay and followed consultation with staff, departmental trade unions and elected representatives.</p><p> </p><p> </p><p> </p><p>Following the decision, 38 people in Colwyn Bay have been given priority status for vacancies at their grade both within HMRC and in other government departments.</p><p> </p><p> </p><p> </p><p>HMRC has not invited staff in Colwyn Bay office to consider voluntary redundancy at this stage. HMRC remains committed to avoiding compulsory redundancy and will do everything it reasonably can to avoid it.</p><p> </p><p> </p><p>There will be no impact on local HMRC services when the office in Colwyn Bay closes in July 2015 as it is not involved in direct customer-facing work.</p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 30/10/2014 17:08:48 answering member 1529 label Biography information for Mr David Gauke
tabling member	534 label Biography information for Chris Ruane

100513

registered interest
date	22/10/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Highways Agency
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, whether it is his policy that the Highways Agency, following its transfer from being a civil service agency to a government-owned company will be liable to pay (a) corporation tax and (b) additional payments of VAT.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	211500
answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>I refer the Honorable Gentleman to my earlier replies about VAT [DN: please insert correct reference]. Special provisions apply to Government Departments and health authorities that refunds VAT incurred on certain non-business activities. These are set out in section 41(3) of the VAT Act 1994.</p><p> </p><p> </p><p> </p><p>New bodies are not automatically covered by the above provisions. However, the Department for Transport and HM Treasury are considering this issue.</p><p> </p><p>Government departments are exempt from Corporation Tax, while Non-</p><p> </p><p> </p><p>Departmental Public Bodies (which the Highways agency will become) are subject to Corporation Tax on any trading and investment income and on any capital gains.</p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 27/10/2014 16:27:25 answering member 1529 label Biography information for Mr David Gauke
tabling member	301 label Biography information for Richard Burden

100523

registered interest
date	22/10/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Welfare Tax Credits: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, if he will take steps to reduce waiting times experienced by (a) people on a low income and (b) other people using the HM Revenue and Customs tax credits helpline.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	211582
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>HMRC is responsible for handling calls to the Tax Credits helpline but is unable to distinguish, at the point of contact with its telephone system, if a caller is on a low income or otherwise.</p><p> </p><p>To keep the cost of dealing with HMRC as low as possible, the department has made it cheaper to call in most cases by rolling out 03 telephone numbers and by introducing voice recognition technology to its telephone systems, this allows some customers to get the answer they need without waiting to speak to adviser.</p><p> </p><p>HMRC recognises that wait times across all lines of business are not where it, or its customers, would like them to be. Over the next few months HMRC will be migrating its existing telephone services to a new telephony platform. This will improve the way that the queuing systems work and over time, will lead to reduced wait times.</p><p> </p><p>HMRC is also looking at a number of initiatives to improve customer service and wait times. These include: greater flexible working across HMRC to improve its response to particular peaks in demand and is investing in online and digital services for the future, opening up a wider variety of channels.</p><p> </p> answering member constituency Witham answering member printed Priti Patel question first answered 03/11/2014 14:50:04 answering member 4066 label Biography information for Priti Patel
tabling member	4243 label Biography information for Dan Jarvis