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93870

registered interest
date	16/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have received compensation payments from his Department for delays to assessment and decisions for personal independence payments; and how much his Department expects to pay out in such compensation in (a) 2014-15 and (b) 2015-16.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	210907
answer	answer is ministerial correction date of answer 23/10/2014 answer text <p /> <p>The reasons for making special payments are not routinely recorded and to provide the requested information would incur disproportionate cost.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 23/10/2014 16:37:45 answering member 1520 label Biography information for Mr Mark Harper
tabling member	4120 label Biography information for Kate Green

93873

registered interest
date	16/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what his Department's policy is on using telephone lines for which there is a charge for the Department's customer service lines or helplines.
tabling member constituency	Birmingham, Hall Green
tabling member printed	Mr Roger Godsiff
uin	210901
answer	answer is ministerial correction date of answer 22/10/2014 answer text <p /> <p>The Department’s policy is that calls to claim benefit by telephone should be free so we use 0800 free phone numbers for these lines. For other enquiry helplines the Department has been introducing 0345 numbers but will retain 0845 prefixes; this will enable the customers to choose the most cost effective option dependant on their own call tariff. Any charges that apply to these calls are set by the customer’s telephone or mobile operator and vary depending call plan type and the time of day at which the call is made<em>.</em></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 22/10/2014 14:36:30 answering member 220 label Biography information for Steve Webb
tabling member	304 label Biography information for Mr Roger Godsiff

93875

registered interest
date	16/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether an impact assessment was carried out before contributions-based employment and support allowance claims were time limited.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	210849
answer	answer is ministerial correction date of answer 23/10/2014 answer text <p>The impact assessment for time limiting contributions-based employment and support allowance can be found at:</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/175000/esa-time-limit-wr2011-ia-revised-apr2011.pdf.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/175000/esa-time-limit-wr2011-ia-revised-apr2011.pdf.pdf</a></p><p> </p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 23/10/2014 12:51:01 answering member 1520 label Biography information for Mr Mark Harper
tabling member	4120 label Biography information for Kate Green

93459

registered interest
date	15/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Workplace Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have been enrolled under automatic enrolment into workplace pensions scheme since the inception of that scheme.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	210625
answer	answer is ministerial correction date of answer 20/10/2014 answer text <p /> <p>The latest information published by the Pensions Regulator on 9 October 2014 showed that more than 33,660 employers have completed the automatic enrolment process and 4.75 million eligible workers have been automatically enrolled into a workplace pension.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 20/10/2014 11:45:21 answering member 220 label Biography information for Steve Webb
tabling member	1409 label Biography information for Mr Gregory Campbell

93663

registered interest
date	15/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Conditions of Employment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people employed on a zero-hours contract have been sanctioned by Jobcentre Plus for failing to look for or secure extra work hours in the last 12 months.
tabling member constituency	Birkenhead
tabling member printed	Mr Frank Field
uin	210694
answer	answer is ministerial correction date of answer 20/10/2014 answer text <p>The information requested is not available. Jobseekers claiming Jobseekers Allowance are not required to apply for zero-hours contract vacancies, they will not be sanctioned as a result of not applying. UC claimants who refuse to accept a zero hours contract job offer, without good reason, can be subject to a sanction. However a UC claimant will not be sanctioned for refusing to take a zero hours contract with an exclusivity clause.</p><p> </p><p>Universal Credit automatically adjusts benefit payments depending on the number of hours a person works – whatever the type of contract. Where Universal Credit claimants refuse to apply for a role, including a Zero Hours Contract role when mandated to do so or refuse to accept a job offer, they can be sanctioned. People on Universal Credit will not be required to sign up to zero hours contracts which require exclusivity, so they will always have the opportunity to gain more hours elsewhere.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 20/10/2014 15:35:53 answering member 4084 label Biography information for Esther McVey
tabling member	478 label Biography information for Lord Field of Birkenhead

92620

registered interest
date	10/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Palliative Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department has taken to work with other government departments and local service providers to support better people at the end of life by use of the DS1500 form.
tabling member constituency	Sheffield South East
tabling member printed	Mr Clive Betts
uin	210009
answer	answer is ministerial correction date of answer 20/10/2014 answer text <p /> <p>The DS1500 is used to support claims to a range of benefits from people who have been diagnosed with a terminal illness by a healthcare professional. In line with our aim to continuously improve the service provided to people who are terminally ill, the Department works with a range of stakeholders, including healthcare professionals and support organisations, such as MacMillan Cancer Support, to identify and introduce improvements.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 20/10/2014 11:52:39 answering member 1520 label Biography information for Mr Mark Harper
tabling member	394 label Biography information for Mr Clive Betts

92380

registered interest
date	06/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Access to Work Programme
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government in how many cases customer complaints regarding the application and assessment process of the Access to Work scheme have led to reconsideration of the decision made.
tabling member printed	Lord Hunt of Kings Heath
uin	HL1942
answer	answer is ministerial correction date of answer 20/10/2014 answer text <p>Access to Work does not publish data on Service delivery performance as such data is collated for Management information only and therefore not subject to the assurance required to share with stakeholders.</p><p> </p><p>No formal assessment of awareness has taken place but all Jobcentre Plus staff learn about the Access to Work programme as part of their extensive training. In addition, all relevant sections of DWP guidance signpost staff to additional information about Access to Work. Access to Work staff also deliver either face to face or telephone based learning sessions for Jobcentre Plus colleagues on request.</p><p> </p><p>Access to Work aims to make the application process accessible to all service users. Officials are currently engaging with Deaf users, disabled people's organisations and other experts to ensure that Access to Work has the best possible customer service so that we can help as many Deaf, and other disabled, people to fulfill their potential in the workplace as possible.</p> answering member printed Lord Freud grouped question UIN HL1943 HL1944 question first answered 20/10/2014 13:15:08 answering member 3893 label Biography information for Lord Freud
tabling member	2024 label Biography information for Lord Hunt of Kings Heath

92381

registered interest
date	06/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Access to Work Programme
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what assessment they have made of Access to Work awareness training for Jobcentre Plus staff.
tabling member printed	Lord Hunt of Kings Heath
uin	HL1943
answer	answer is ministerial correction date of answer 20/10/2014 answer text <p>Access to Work does not publish data on Service delivery performance as such data is collated for Management information only and therefore not subject to the assurance required to share with stakeholders.</p><p> </p><p>No formal assessment of awareness has taken place but all Jobcentre Plus staff learn about the Access to Work programme as part of their extensive training. In addition, all relevant sections of DWP guidance signpost staff to additional information about Access to Work. Access to Work staff also deliver either face to face or telephone based learning sessions for Jobcentre Plus colleagues on request.</p><p> </p><p>Access to Work aims to make the application process accessible to all service users. Officials are currently engaging with Deaf users, disabled people's organisations and other experts to ensure that Access to Work has the best possible customer service so that we can help as many Deaf, and other disabled, people to fulfill their potential in the workplace as possible.</p> answering member printed Lord Freud grouped question UIN HL1942 HL1944 question first answered 20/10/2014 13:15:09 answering member 3893 label Biography information for Lord Freud
tabling member	2024 label Biography information for Lord Hunt of Kings Heath

92382

registered interest
date	06/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Access to Work Programme
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government how they will ensure that the application process for the Access to Work scheme is service-user focused, particularly with regard to deaf users.
tabling member printed	Lord Hunt of Kings Heath
uin	HL1944
answer	answer is ministerial correction date of answer 20/10/2014 answer text <p>Access to Work does not publish data on Service delivery performance as such data is collated for Management information only and therefore not subject to the assurance required to share with stakeholders.</p><p> </p><p>No formal assessment of awareness has taken place but all Jobcentre Plus staff learn about the Access to Work programme as part of their extensive training. In addition, all relevant sections of DWP guidance signpost staff to additional information about Access to Work. Access to Work staff also deliver either face to face or telephone based learning sessions for Jobcentre Plus colleagues on request.</p><p> </p><p>Access to Work aims to make the application process accessible to all service users. Officials are currently engaging with Deaf users, disabled people's organisations and other experts to ensure that Access to Work has the best possible customer service so that we can help as many Deaf, and other disabled, people to fulfill their potential in the workplace as possible.</p> answering member printed Lord Freud grouped question UIN HL1942 HL1943 question first answered 20/10/2014 13:15:09 answering member 3893 label Biography information for Lord Freud
tabling member	2024 label Biography information for Lord Hunt of Kings Heath