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<p>Overall patient satisfaction is driven by a range of factors, including accessing
general practitioner (GP) appointments at a convenient time, the ability to see a
preferred GP and the quality of the conversation with the GP.</p><p> </p><p>Data is
not held centrally on the average length of a GP appointment, and we are not aware
of any formal assessment being made of the relationship between the length of time
of a GP patient consultation and patient satisfaction.</p><p> </p><p>However, the
GP Patient Survey includes the following question:</p><p> </p><p>“Last time you saw
or spoke to a GP from your GP surgery, how good was that GP at each of the following?</p><p>-
Giving you enough time</p><p>- Listening to you</p><p>- Explaining tests and treatments</p><p>-
Involving you in decisions about your care</p><p>- Treating you with care and concern”</p><p>
</p><p>In the most recent GP Patient Survey, published in December 2013, 85.8% of
respondents said that their GP was either ‘very good' or ‘good' at giving them enough
time.</p><p> </p>
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